Trust Hero ‑ Trust Badges , 726 reviews

Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 26, 2018

The trust card images appear where they should not be, also is very hard to find help from this company, i tried to find an email online, and nobody ever replied. bad experience. looking for another similar app now

The Jewelleries
Time spent using app: 3 days
December 3, 2018

Tried the app and it did not work. Followed the instructions and nothing. The FAQ page is a joke with no contact us to be found. Waste of time. Should have more help, or details available.

United States
Time spent using app: 19 minutes
November 10, 2018

Great, IF it works with your theme. Changed mine stopped working, followed the instructions in the FAQ no luck, Try Shopify help they try but cant fix it so they contact Trust hero who send this.....

Hi there,
Thanks for the email!
Unfortunately this is an auto-reply as the app only comes with help site support :(
As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps.
Please check out our Help Center for answers to our most frequently asked questions.
Thanks again,
The Booster Apps Team

Of course there is no way to directly respond!

So my question is if Trust Hero cant get a set of icons to display how can I trust that any of their apps will work without issue? And if there is a problem (apparently this is a common problem) will they try to fix it or just wash their hands of the problem?
For me the solution is simple dont use the app or any of the others. As a business yourself you will no doubt agree that this is the only solution!

Science Shack
United Kingdom
Time spent using app: 2 months
July 24, 2018

no support when needed - no way of getting in contact - currently not working

Time spent using app: 2 months
July 5, 2018

It's doesn't work for me despite my several attemps. And the faq is just empty and useless. Need an improvement about the customer sevice.

Time spent using app: 17 days
April 26, 2018

I can't align the badges nor customize to meet my stores needs.

Time spent using app: 12 minutes
February 16, 2018

didnt work at all. Any suggestions?

Artclub And Friends
South Africa
Time spent using app: 9 months
December 29, 2017

Icons are showing on the website, but I am not able to open the app to amend the settings. Have emailed Booster app several times, but never a response.

Fntstc Bag
Time spent using app: 7 months
December 12, 2017

Je viens juste d'installer Trust Hero by Booster, je vais attendre un peu de voir les résultats avant de mettre une note.

Time spent using app: 16 days
December 8, 2017

"The application cannot be loaded, please check that your browser allows third-party cookies"
Third party cookies are allowed, tried to re-install 20 times, it doesn't work!

Time spent using app: 15 days