The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Don't buy unless you know for sure it will work if you have 2.0 theme it will not work. I have emailed customer service and hopefully they will fix it. Update: 8/19/2021 still does not work and I have received a quick email from Trust saying they will look into it and that was all. 8/29/2021 and still no reply back 9/2/2021 Still no reply back Defiantly not a good company
I changed the domain of the site but the app still shows the name of the old store, it does not update, I have already changed everything but it did not resolve
It has yet to improve my store. So I can reap any of the benefits it has to offer. As of now I am simply waiting
I would give this app zero stars if I have the choice. I was charged one year subscription even if I downgraded to the Free Plan the same day. Contacted the support many times but no response. The app is not that helpful afterall. Becarefull plenty of other free aps that do the same or better.
i am starting today...i could give this a review later. I have not yet experienced it. but the writeup i great.I hope it delivers as well as the write up
I’m giving this app 1 star until I find out further why I was charged 9.99 for a “free” service they offered. I didn’t even have time to start using their services before I was charged. I deleted the app immediately following the charge so I hopefully won’t be charged anymore. Please be cautious when you see free and it turns out it’s not.
Buttons For the People
I contacted support TWICE for assistance and received no response which is too bad as this app came highly recommended.
Black Lava Vape
So far I am really liking the app. I will follow up after some more usage, but I can't imagine it disappointing me. I am a bit of a tech person and the UI is especially great!!
So that was quick. Either the set up is flawed or its a bait & switch. It say that the badges are free, but it seems you have to pay for them. And if they are free there is only one option and you can not remove badges that don't apply to your store. For example, we don't have a 30 day policy on all items due to the nature of the business, however that is one of the badges in the "free" pack. The reason for the quotations is because I am not sure if that option is even free because nothing appeared on my site, and when you select it and hit "Save" it prompts you to upgrade.
Looks tacky. We would like a refund please.
The Gift And Gadget Guys
Update to our initial review:
Change theme and now this does not work (and neither does another app from Varinode). ALL our other apps work fine (over a dozen). Just the two from Varinode.
Contacted support and they were initially quick to reply, but blamed it on the theme, and that I had to get my theme developer to fix. Said it was because of Bootstrap. Our new theme doesn't use Bootstrap anywhere. Our theme developer said (and rightly so) it's not his job to make apps work - it's the App developer.
Have emailed again re this app and the other one not working, no replies in the last couple of days.
Easy to use and sets up in seconds. There are some new features we would love to use, but as we are new we just don't have the budget to pay for them on a monthly basis.
Cheers from the crew at The Gift and Gadget Guys