Trusted Shops reviews and more

Trusted Shops reviews and more

Priser
Gratis at installere. Yderligere gebyrer kan være gældende.
Højdepunkter
Anvend direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer
Bedømmelse
4,2 (45)

Earn the trust of over 45 million online shoppers

Integrate the Trustbadge and start collecting real customer reviews immediately. Benefit from a state-of-the-art platform to gather, display, and respond to more reviews. With your positive reviews, you earn the Trusted Shops quality seal. It is your key to instant trust building within the Community of Trust. Since your shop is trustworthy, Trusted Shops offers buyer protection to all your customers – for worry-free shopping and maximum security.

Integrate the Trustbadge and start collecting real customer reviews immediately. Benefit from a state-of-the-art platform to gather, display, and respond to more reviews. With your positive reviews, you earn the Trusted Shops quality seal. It is your key to instant trust building within the Community of Trust. Since your shop is trustworthy, Trusted Shops offers buyer protection to all your customers – for worry-free shopping and maximum security. mere
  • Collect real customer reviews
  • Earn the quality seal & buyer protection for your customers
  • Reach over 45 million online shoppers across Europe
  • Sell more – thanks to better conversion rates and higher shopping carts

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Anvend direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer

Sprog

Tysk, Engelsk, Hollandsk, Italiensk, Spansk, Polsk, og Fransk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Priser

Eksterne gebyrer kan blive faktureret af Trusted Shops SE separat i forhold til din Shopify-faktura. Få mere at vide

Free

Gratis at installere

Depending on company size and services booked. Starting at 119 € per month.

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Se alle prismuligheder

Anmeldelser (45)

Samlet bedømmelse
4,2
Antal pr. bedømmelsesniveau
  • 73 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 13 % af bedømmelserne er på 1 stjerner
23. juli 2025

Buena solución de apoyo a las ventas, especialmente para generar confianza en el usuario final. Sin embargo, el seguimiento por parte del equipo de Trustshop a veces puede resultar algo limitado o lento.

No se trata de una solución económica, ya que el coste se aplica por país. Además, en algunas ocasiones nos hemos sentido decepcionados por la actitud poco flexible del responsable de nuestra cuenta, teniendo en cuenta que somos clientes desde hace tiempo y tenemos contratados varios productos con ellos.

ASX Iluminando tu camino
Spanien
12 måneder bruger appen
Trusted Shops SE svarede 24. juli 2025

Gracias por tu feedback. Valoramos mucho vuestra colaboración a lo largo del tiempo y tomamos muy en serio vuestros comentarios. Revisaremos internamente cómo podemos mejorar tanto el soporte como la flexibilidad.

Tu equipo de Trusted Shops

24. juli 2025

Un servizio molto utile per dare voce alle esperienze dei clienti ma anche per dare il giusto risalto alle aziende che cercano di lavorare bene ogni giorno.
Il servizio clienti è professionale e molto disponibile, in ogni fase.

JPMS Italia
Italien
Cirka et år bruger appen
23. juli 2025

Trusted Shops works very fine and the support is on the highest level. We very appreciate the tools.
Harald
theraphango.com

theraphango | Aus dem steirischen Vulkanland
Østrig
11 måneder bruger appen
Trusted Shops SE svarede 24. juli 2025

Thanks a lot, Harald. Great to have such positive energy coming our way!

Your Trusted Shops Team

26. juni 2025

After working with Trusted Shops for nearly a decade, I feel compelled to share a deeply disappointing experience — especially for other small businesses considering their service.

First, their **app performance for Shopify and WooCommerce is far from adequate**. The integrations are clunky, slow, and often unreliable. In contrast to other review platforms that offer smooth plug-and-play solutions, Trusted Shops feels outdated and poorly supported for modern e-commerce platforms. It often creates friction in customer journeys rather than adding value.

However, the **biggest frustration lies in their cancellation policy**, which I would honestly describe as **abusive**. Despite giving notice and clearly stating that we no longer wish to continue, we are being forced to pay for a **full additional year of service**, amounting to nearly **1.000€**, for a tool we are no longer using or benefitting from. There was no flexibility, no reasonable discussion, and no understanding — just strict enforcement of a clause buried in a lengthy contract.

After 10 years of loyalty, we expected a fairer and more respectful offboarding experience. Instead, we’re left with the feeling of being penalised for leaving — which speaks volumes about how the company values long-term clients.

There are now many more agile, user-friendly and customer-centric alternatives on the market. My advice? **Read the small print very carefully**, and think twice before committing.

AZADA
Spanien
Cirka en måned bruger appen
Trusted Shops SE svarede 10. juli 2025

Dear Kevin,

Thank you for your feedback and for being a Trusted Shops client since 2019. We regret that your offboarding experience did not meet your expectations.

To clarify: our cancellation deadlines are clearly outlined in the contract and reminder emails. In your case, the notice period was unfortunately missed. Despite your later claims, no valid proof of a timely cancellation was provided. As a result, the contract was extended according to the agreed terms.

We understand that this outcome can be frustrating, especially when business circumstances are difficult. At the same time, fairness means applying the same rules to all clients in a consistent and transparent way.

Regarding the product itself, we continue to improve our integrations for Shopify, WooCommerce and other platforms. Thousands of merchants rely on them daily and see strong results.

We are sorry to see you go and wish you all the best. If there are any open points you would like to clarify, our team is available to help.

Your Trusted Shops Team

18. juli 2025

Professionali, collaborativi e ovviamente servizio esterno alle aziende percui recensioni credibili. Sarebbe bello da parte dell'azienda mettere in risalto in qualche modo le aziende con le recensioni migliori proprio per dare senso e continuità al servizio. Comunque tutto sommato consigliabile e professionale.

Silca calze
Italien
5 måneder bruger appen
Trusted Shops SE svarede 21. juli 2025

Grazie mille per la tua recensione così attenta. Ci fa davvero piacere sapere che sei soddisfatto del nostro servizio e che possiamo contribuire a rafforzare la fiducia tra il tuo shop e i tuoi clienti.
La tua proposta di mettere in evidenza le aziende con le migliori recensioni è un’idea eccellente. La discuteremo sicuramente internamente e valuteremo come dare maggiore visibilità alle aziende più apprezzate.

Il tuo team di Trusted Shops

Support

Appsupport leveres af Trusted Shops SE.

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Udvikler

Trusted Shops SE

Subbelrather Straße 15c, Cologne, 50823, DE

Lanceret

27. april 2023

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