Trustify: Review & Testimonial

Trustify: Review & Testimonial

Anmeldelser (655)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
6. marts 2024

I was having a difficult time adjusting where I wanted the review box to be on specific pages. I reached out for assistance on chat and was quickly answered and they assisted me promptly. Great customer service.

HuArt Watercolor by L.Huot
USA
Cirka 7 timer bruger appen
Trustify (Omega) svarede 8. marts 2024

🌟 We appreciate your feedback! 🚀 It's fantastic to hear that our customer service team was quick to respond and assisted you promptly with adjusting the review box placement. 👏 Your satisfaction is our priority, and we're always here to help make your experience seamless! 💬🛠️ #CustomerFirst #PromptAssistance #HappyToHelp 🌈✨

19. marts 2024

Very helpful support team! she helped me to fix one issue i was facing

koulini
USA
Cirka 3 timer bruger appen
Trustify (Omega) svarede 21. marts 2024

🌟 Thank you for sharing your feedback! We're delighted to hear that our support team was able to assist you effectively with resolving the issue you encountered. At Trustify: Ali Reviews Importer app, providing helpful support is a top priority for us. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! 💼 #Trustify #CustomerSupport 🛠️

1. oktober 2019

Great app and excellent support. I wanted to place my reviews on a specific page and didn't know how to do it myself. Within 15 minutes of emailing the support team, my request was answered and it was all set up. I love the way it all looks on my site and all the layout options available are great. I also love how it auto-updates my reviews and I don't have to do it manually. Highly recommended!

Ravenged
Australien
4 dage bruger appen
8. december 2023

This app is truly amazing. Joyce assisted us in importing reviews and configuring themes. Without Joyce, we wouldn't have been able to use the app. Despite our limited proficiency in English, Joyce understood our intentions and responded promptly and appropriately. The fact that the service is free to use is fantastic, but above all, the support is prompt and thorough. We have found a truly wonderful app.

スナック横丁
Japan
3 dage bruger appen
Trustify (Omega) svarede 10. december 2023

Thank you for the amazing review! 🌟We're thrilled that Joyce was able to assist you with importing reviews and configuring themes. Despite the language barrier, we're glad we could meet your needs effectively. Our prompt and thorough support, combined with the fact that our service is free to use, makes us truly wonderful. If you have any further questions, Joyce and our team are here to help. Thank you for choosing our app! 😊🙌

22. februar 2024

Excellent et assistance clientèle aimable.

Sanio-Kredit
Tyskland
Cirka 14 timer bruger appen
Trustify (Omega) svarede 25. februar 2024

Nous sommes ravis d'apprendre que vous avez trouvé notre service excellent et notre assistance clientèle aimable! 🌟💖 Si vous avez d'autres retours ou si vous avez besoin d'aide, n'hésitez pas à nous faire signe. Nous sommes là pour vous assister avec plaisir! 👏😊 Merci beaucoup pour votre précieuse recommandation! 🙌🌐

1. december 2023

The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.

SleepYAY
Nordmakedonien
3 dage bruger appen
Trustify (Omega) svarede 3. december 2023

Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts.

We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused.

We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.

16. februar 2024

Andy was superb, very quickly answered all the questions and helped to launch the app.
Thank you!

Sotukai
Litauen
Cirka 17 timer bruger appen
Trustify (Omega) svarede 18. februar 2024

That's wonderful to hear! 🌟 We're thrilled that Andy provided superb assistance, swiftly answering your questions and helping you launch the app. If you ever have more inquiries or need further support, don't hesitate to reach out. Thank you for choosing our services, and we appreciate your positive feedback! 😊🚀

15. januar 2024

Very fast service and the app is very nice and integrated with Shopify. Thank you Lynn !

Glowlena
Canada
En dag bruger appen
Trustify (Omega) svarede 17. januar 2024

Hey there! 🚀 We're thrilled to hear you had a zippy experience with our service! 🌟 Our app's seamless integration with Shopify aims to make your life easier. A big shoutout to Lynn for spreading the joy! 🎉 Thank you for your kind words! 🙌 #HappyCustomers #SpeedyService

7. august 2020

I spent about 1 hour talking to technical support and step by step they advised me on the use of their app at dawn, tell me what other application does that? This application is worth every penny and they customized some things to my liking, the technical service and the application = the perfect combination .. don't waste your time with garbage applications and install this one!

Jegaro Store
Mexico
3 dage bruger appen
26. februar 2024

App looks fantastic and works really well. I had some questions and Tracy was knowledgable, polite and helped solve my issue quickly. Very nice experience overall.

Againstanxiety
Canada
Cirka 8 timer bruger appen
Trustify (Omega) svarede 27. februar 2024

We're over the moon to hear that you find our app fantastic and it's working seamlessly for you! 🌟 Big kudos to Tracy for providing knowledgeable and polite assistance – we're lucky to have her on our team. If you ever have more questions or need help, don't hesitate to reach out. Wishing you continued success with our app! 🚀😊 #FantasticExperience #TopNotchSupport