Avis (568)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
1 décembre 2023

The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.

SleepYAY
Macédoine du Nord
3 jours d’utilisation de l’application
Trustify (Omega) a répondu 3 décembre 2023

Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts.

We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused.

We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.

4 janvier 2024

amazing customer service and amazing app!

ESQUIC™
Canada
Environ 2 mois d’utilisation de l’application
Trustify (Omega) a répondu 8 janvier 2024

Thank you so much for your kind words! 🌟 We're thrilled that you're loving both our app and the customer service. If there's anything more we can do for you, just let us know. Cheers to amazing experiences! 🚀😊

7 février 2024

good support

Designify
États-Unis
7 jours d’utilisation de l’application
Trustify (Omega) a répondu 10 février 2024

Thank you for your feedback! We're pleased to hear that you've had a good experience with our support. Providing excellent assistance is important to us, and we're glad that our support team has met your expectations. If you have any further questions or need any more help, please don't hesitate to reach out. We're here to assist you! 😊🙌🌟

16 janvier 2024

great app, Samuel was very helpful!

Rust
Royaume-Uni
14 jours d’utilisation de l’application
Trustify (Omega) a répondu 19 janvier 2024

🌟 Thank you for the positive feedback! 🚀 We're delighted to hear that you find our app great, and we're especially pleased that Samuel could assist you effectively. If you have any more questions or need further help, don't hesitate to reach out. Happy using our app! 😊🛠️

5 février 2024

Service client réactif parfait

Chichicanos
France
2 mois d’utilisation de l’application
Trustify (Omega) a répondu 8 février 2024

🌟 Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre service client réactif a répondu à vos attentes. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Nous sommes là pour vous offrir une expérience parfaite. Merci de votre soutien ! 😊🚀

23 février 2024

snelle en erg vriendelijke service!

Zandano.nl
Pays-Bas
4 jours d’utilisation de l’application
Trustify (Omega) a répondu 25 février 2024

Geweldig om te horen dat je onze service als snel en erg vriendelijk ervaart! 🚀 Als je meer feedback hebt of verdere hulp nodig hebt, laat het ons gerust weten. We staan voor je klaar! 😊🌟 #SnelleService #VriendelijkeOndersteuning 🌐🤝

6 février 2024

The app it's great, its all I need for my brand, I like it so much

Artesanías Lola Montez
Colombie
Environ 9 heures d’utilisation de l’application
Trustify (Omega) a répondu 8 février 2024

🌟 Thank you for your wonderful feedback! We're delighted to hear that the app meets all your needs for your brand and that you like it so much. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your support! 😊🚀

15 janvier 2024

Top app! Totally recommend it!

AceRoom
Suisse
3 mois d’utilisation de l’application
Trustify (Omega) a répondu 17 janvier 2024

Thanks a bunch for the stellar recommendation! 🌟 We're delighted to hear that you're loving our app! If you ever have any questions or need assistance, we're here for you. Happy using! 🚀👍 #TopApp #HappyCustomer

26 janvier 2024

I'm very satisfied with this app, and the helping team is very quick to respond to your needs.

IsTimeTo2
Belgique
Environ 13 heures d’utilisation de l’application
Trustify (Omega) a répondu 30 janvier 2024

We're thrilled to hear that you are very satisfied with the app and that our support team has been quick to respond to your needs. If you ever have more feedback or if there's anything else we can assist you with, don't hesitate to reach out. Thank you for your positive review! 🌟💙🚀

21 novembre 2023

I received such helpful support from Andy and Joyce who helped me integrate the app into my website with customisation. Really glad I found these guys!

Into The Wanderness
Royaume-Uni
Environ 18 heures d’utilisation de l’application
Trustify (Omega) a répondu 22 novembre 2023

That's wonderful to hear! 🌟 We're thrilled that Andy and Joyce provided such helpful support and assisted you in customizing the app for your website integration. If you ever need more help or have further questions, don't hesitate to reach out. We're glad you found us too! 😊🚀