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I spent about 1 hour talking to technical support and step by step they advised me on the use of their app at dawn, tell me what other application does that? This application is worth every penny and they customized some things to my liking, the technical service and the application = the perfect combination .. don't waste your time with garbage applications and install this one!
Very nice app I like it. I would say that everyone should use this great app. It is something all online store must use on a daily basis. I would like to see a million people use this app on a regular basis like I intend to start doing. I think this is a great way to attract new customers to your online store. I just think it will increase my sales and if it does I will be very happy that I chose to use this app.
Good App with good support team. still on trial trying to get to know it more.
Hopefully with in weeks
Hello The Holidays Shop,
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Have a great day!
Kaylee - Omega Team
Wonderful APP, easy to use, AMAZING Customer service ! Just download the app without thinking, worth every penny !
Mia, Stephan and Developer MR. Loc were more than helpful and extremely swift in replying and customizing the look to match my website. Hats OFF !
Hi Z French School,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Facebook reviews by Omega is exactly the app I was looking to add to our website. We love it. Kien, the technical support guru is awesome. I am not a computer expert, but managed to install the app. However, I had difficulties making it show up. I contacted the company, and in a few hours, the app was live, running like a champ on the pages I asked for. Thank you Kein!!!
lack of customization, look awful on site, letters are to small, no preview live of the widget.......
Hi
Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but we are not sure how would you like to display it.
We have contacted you via email and phone call, we are waiting to hear from you back so that we can support you with the customization. Please contact us.
Best regards,
Omega Team
Man i really needed this as i only have 2 reviews and no google placement. so thats a relieve. Hoping it helps me out a bit.
"Add code to the theme where you want to show Facebook Reviews." - This makes no sense to someone who is not familiar with writing codes. I'm getting really frustrated with this app.
Hi there,
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Even this review was few years ago, we would like to be sure that we did contact to support you as soon as we receive the information.
If you need any further assistance, please let us know.
Best regards,
Kaylee
App is difficult to configure. Once configured it still does not work properly.
Hi there,
Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and supported you to resolve the problem.
In any case you still need our help, please don't hesitate to contact us.
Best regards,
Kaylee
Why would they say it's free when it's not?!
Hi there,
Even this review was few years ago. We would like to thank you for taking the time to leave a review for us, we always appreciate hearing from our customers. As indicated on our description, our app is free for 14 days for our customer to use then it will be charged. If you would like to discuss again the plan, please feel free to contact us via contact@omegatheme.com.
Kind regards,
Kaylee