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I love the fact this app exists, and it works pretty well, good enough for 4 stars easy.
The main problem I've had with it is it messes up the page quite a bit when it's loading everything. If you guys could work on making the loading symbol remain until the comments and the style has loaded that would be awesome, and a 5 star review for sure.
Facebook Reviews presents reviews appealingly on our site, except that it stops, without warning, every 60 days, and needs "rebooting" (reauthorization of its FB token). So prepare to keep an eye on your reviews page forever, and for regular visits to the app admin page, if you intend to use this app.
Hello,
Thanks for taking the time to let us know your issue and we are sorry that our app has not met your expectation.
We are striving to ensure every customer is satisfied with our business so all feedback is always treasured at Omega.
I've shared your review with the dev team, and we would love for you to get back to us via email (contact@omegatheme.com) or chat so we can get our dev to check specifically your case and improve things for your best experience with our app.
Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
Love this app! So helpful especially since I initially launched my online store 4 years ago and used Facebook as my main selling platform then. It's so great that I still get to use all the reviews I got from Facebook and effortlessly synced it to my website. Amazing! Looking forward to more features this app can bring in the future, like review pop-ups or more widget styles. Thank you!
Customer service is amazing!!! I had no clue what I was doing, and really felt stuck. A quick email on a Saturday (in Australia, probably Friday night in USA) and it was replied to immediately ! A few back and forth conversations with Kien and BAM it Was all done! NOW my new Shopify website www.millycruze.com shows up wth reviews that customers have left me on facebook!! Looks AMAZING.
I highly recommend.
Easy to use! Had some issues messaged them with 15 min it was fixed and they made it look even better! Awesome integration the strength of a Facebook review goes along way to making them checkout!
Thanks for such a quick response and a great app, it is what's I was looking for. Amazing customer service
Great app, easy to use, easy to customize. The support team very helpful and responsive, helped solve a problem I had instantly.
We love this app as it helps publish our customer reviews from Facebook effortlessly. Neat app backed by great support. Go for it!
Thank you for feedback.
We hope that the app will bring to you more benefits in the future.
Para a Pakinha Adesivos do Brasil é uma ótima Prova Social. Layout Simples, mas funciona bem. Parabéns!
Hi PAKINHA ADESIVOS,
Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Looks good so far. Havent set up yet but im super optimistic. Seems like a really reasonable price and good value