Trustify: Review & Testimonial

Trustify: Review & Testimonial

评论 (810)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年12月8日

I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.

SS69
意大利
13天 人在使用应用
Trustify (Omega)已回复 2024年12月9日

Hi,

We are deeply sorry to hear about your negative experience and sincerely apologize for any frustration we may have caused. Resolving your issue has always been a priority ...

编辑时间:2024年11月21日

Sad Update: After months of paying $9 pcm for the app they changed the feature set - moving features we were using in our plan to a higher paid tier with no notice or reasoning. So features we were using on our live store stopped working overnight unless we increased our monthly payments to the next tier. This just feels like extortion and is probably a breach of contract, certainly unethical. ...

Edith & George
英国
9个月 人在使用应用
Trustify (Omega)已回复 2024年3月8日

Hi there,

I'm truly sorry to hear about the recent changes you've experienced with our app and the frustration it has caused your live store. We understand how critical ...

2024年7月11日

The free plan is extremely limited, offering very few features, and the customization options are almost non-existent unless you're willing to pay. It felt like a waste of time to set everything up, only to realize that most of the useful features and customization options require a paid plan. If you're looking for an app with robust free features and flexibility, this might not be the best ...

Bodyland
塞尔维亚
大约21小时 人在使用应用
Trustify (Omega)已回复 2024年7月12日

Hi,

Thank you for sharing your feedback. We apologize for any frustration you experienced with the free plan. Our intention with the free plan is to provide a basic ...

2017年12月29日

Does not work on my shopify store. I installed the app but then I click on "Activate app" and it does not happen anything.. empty page.

Hydrofoil Boards
马耳他
6个月 人在使用应用
Trustify (Omega)已回复 2020年6月22日

Hi there,

Thanks for letting us know how the app was for you. Although it was few years ago but we would like to reassure that your issue was supported as soon as you asked ...

编辑时间:2024年2月24日

Dont waste your time. They have your reviews deleted days after seriouus work on your review. wake up to see them gone like magic

Amar-T Calzados y Complementos
西班牙
5天 人在使用应用
Trustify (Omega)已回复 2024年2月20日

Hi,
We're truly sorry to hear about your experience, and we appreciate you bringing this matter to our attention. We understand the frustration that comes with investing time ...

2021年3月1日

lack of customization, look awful on site, letters are to small, no preview live of the widget.......

Bolpromex
墨西哥
大约7小时 人在使用应用
Trustify (Omega)已回复 2021年3月1日

Hi

Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but ...

2024年5月18日

versao gratuita é um lixo impossivel de usar.

Minha loja
葡萄牙
13分钟 人在使用应用
Trustify (Omega)已回复 2024年5月19日

Ola,

Lamentamos que você tenha tido uma experiência negativa com a versão gratuita do nosso aplicativo. Agradecemos seu feedback, pois ele é fundamental para que possamos ...

2018年1月9日

App is difficult to configure. Once configured it still does not work properly.

Blink Couture
美国
大约1小时 人在使用应用
Trustify (Omega)已回复 2020年6月22日

Hi there,

Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right ...

2017年10月19日

Why would they say it's free when it's not?!

My Golden Pet
葡萄牙
2分钟 人在使用应用
Trustify (Omega)已回复 2020年6月22日

Hi there,

Even this review was few years ago. We would like to thank you for taking the time to leave a review for us, we always appreciate hearing from our customers. As ...

2024年7月11日

My Store
美国
5个月 人在使用应用
Trustify (Omega)已回复 2024年7月12日

Hi,

Thank you for taking the time to leave a review. We're truly sorry to hear that your experience with our app did not meet your expectations. At Trustify, we strive to ...