Trustify: Review & Testimonial

Trustify: Review & Testimonial

評價 (655)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年3月6日

I was having a difficult time adjusting where I wanted the review box to be on specific pages. I reached out for assistance on chat and was quickly answered and they assisted me promptly. Great customer service.

HuArt Watercolor by L.Huot
美國
使用應用程式 大約7小時
Trustify (Omega) 已回覆 2024年3月8日

🌟 We appreciate your feedback! 🚀 It's fantastic to hear that our customer service team was quick to respond and assisted you promptly with adjusting the review box placement. 👏 Your satisfaction is our priority, and we're always here to help make your experience seamless! 💬🛠️ #CustomerFirst #PromptAssistance #HappyToHelp 🌈✨

2024年3月19日

Very helpful support team! she helped me to fix one issue i was facing

koulini
美國
使用應用程式 大約3小時
Trustify (Omega) 已回覆 2024年3月21日

🌟 Thank you for sharing your feedback! We're delighted to hear that our support team was able to assist you effectively with resolving the issue you encountered. At Trustify: Ali Reviews Importer app, providing helpful support is a top priority for us. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! 💼 #Trustify #CustomerSupport 🛠️

2019年10月1日

Great app and excellent support. I wanted to place my reviews on a specific page and didn't know how to do it myself. Within 15 minutes of emailing the support team, my request was answered and it was all set up. I love the way it all looks on my site and all the layout options available are great. I also love how it auto-updates my reviews and I don't have to do it manually. Highly recommended!

Ravenged
澳洲
使用應用程式 4天
2023年12月8日

This app is truly amazing. Joyce assisted us in importing reviews and configuring themes. Without Joyce, we wouldn't have been able to use the app. Despite our limited proficiency in English, Joyce understood our intentions and responded promptly and appropriately. The fact that the service is free to use is fantastic, but above all, the support is prompt and thorough. We have found a truly wonderful app.

スナック横丁
日本
使用應用程式 3天
Trustify (Omega) 已回覆 2023年12月10日

Thank you for the amazing review! 🌟We're thrilled that Joyce was able to assist you with importing reviews and configuring themes. Despite the language barrier, we're glad we could meet your needs effectively. Our prompt and thorough support, combined with the fact that our service is free to use, makes us truly wonderful. If you have any further questions, Joyce and our team are here to help. Thank you for choosing our app! 😊🙌

2024年2月22日

Excellent et assistance clientèle aimable.

Sanio-Kredit
德國
使用應用程式 大約14小時
Trustify (Omega) 已回覆 2024年2月25日

Nous sommes ravis d'apprendre que vous avez trouvé notre service excellent et notre assistance clientèle aimable! 🌟💖 Si vous avez d'autres retours ou si vous avez besoin d'aide, n'hésitez pas à nous faire signe. Nous sommes là pour vous assister avec plaisir! 👏😊 Merci beaucoup pour votre précieuse recommandation! 🙌🌐

2023年12月1日

The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.

SleepYAY
北馬其頓
使用應用程式 3天
Trustify (Omega) 已回覆 2023年12月3日

Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts.

We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused.

We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.

2024年2月16日

Andy was superb, very quickly answered all the questions and helped to launch the app.
Thank you!

Sotukai
立陶宛
使用應用程式 大約17小時
Trustify (Omega) 已回覆 2024年2月18日

That's wonderful to hear! 🌟 We're thrilled that Andy provided superb assistance, swiftly answering your questions and helping you launch the app. If you ever have more inquiries or need further support, don't hesitate to reach out. Thank you for choosing our services, and we appreciate your positive feedback! 😊🚀

2024年1月15日

Very fast service and the app is very nice and integrated with Shopify. Thank you Lynn !

Glowlena
加拿大
使用應用程式 1天
Trustify (Omega) 已回覆 2024年1月17日

Hey there! 🚀 We're thrilled to hear you had a zippy experience with our service! 🌟 Our app's seamless integration with Shopify aims to make your life easier. A big shoutout to Lynn for spreading the joy! 🎉 Thank you for your kind words! 🙌 #HappyCustomers #SpeedyService

2020年8月7日

I spent about 1 hour talking to technical support and step by step they advised me on the use of their app at dawn, tell me what other application does that? This application is worth every penny and they customized some things to my liking, the technical service and the application = the perfect combination .. don't waste your time with garbage applications and install this one!

Jegaro Store
墨西哥
使用應用程式 3天
2024年2月26日

App looks fantastic and works really well. I had some questions and Tracy was knowledgable, polite and helped solve my issue quickly. Very nice experience overall.

Againstanxiety
加拿大
使用應用程式 大約8小時
Trustify (Omega) 已回覆 2024年2月27日

We're over the moon to hear that you find our app fantastic and it's working seamlessly for you! 🌟 Big kudos to Tracy for providing knowledgeable and polite assistance – we're lucky to have her on our team. If you ever have more questions or need help, don't hesitate to reach out. Wishing you continued success with our app! 🚀😊 #FantasticExperience #TopNotchSupport