Overall rating
2.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
December 12, 2023

The app stopped working, I contacted support. I received the reply "I have reported a problem with the shipment for verification. When I receive a reply, I will get back to you with it", 12 days have passed since this e-mail and no one has contacted us!

Dear TrustMate: With other applications, in 99% of cases the problem is solved within 24 hours, the support asks for a "Collaborator Request", and then checks and solves the problem.

Customers: I do not recommend!

WARSAW BALLOONMAKERS
Poland
Over 1 year using the app
December 28, 2021

The application does not work, it does not integrate with Shopify since it asks me each time for the UUID code and when I update it asks me again! The support does not seem responsive either, I was in contact with a person from their support yesterday and when I brought up this problem no more news, so I think I will turn to a more known and reliable solution and therefore do not recommend this app!

Candyor
France
2 days using the app