TrustMate.io Reviews & Photos

TrustMate.io Reviews & Photos

Pricing
From $22/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
2.1 (6)
Developer
TrustMate

Software for collecting post-purchase reviews from buyers and presenting them on website in widgets.

We have created software for collecting post-purchase opinions from buyers and presenting them on websites and social media. TrustMate takes care of the quality and length of recommendations, we directly influence SEO, increase sales conversion, and increase the company's position in search results. We strengthen buyers trust in companies and their products. We help to effectively manage the company's image on the Internet, offering advanced tools for collecting reviews&photos.

We have created software for collecting post-purchase opinions from buyers and presenting them on websites and social media. TrustMate takes care of the quality and length of recommendations, we directly influence SEO, increase sales conversion, and increase the company's position in search results. We strengthen buyers trust in companies and their products. We help to effectively manage the company's image on the Internet, offering advanced tools for collecting reviews&photos. more
  • Collecting reviews & photos.
  • Translate reviews to every language.
  • Website positioning thx to long reviews.
  • Increase in sales thanks to a wide range of widgets presenting opinions
  • Awards that your company can receive after meeting the requirements for purchase
Highlights
Use directly in Shopify admin

Launched

October 6, 2020

Languages

English

Pricing

TrustSTART

$22 / month

or $216/year and save 18%

  • 200 review invitations/month
  • Mediations
  • Comments
  • Widgets displaying company and product reviews
  • Google Rich Snippet
  • SEO Rocket
  • A/B Testing

90-day free trial

TrustPRO

$111 / month

or $1,104/year and save 17%

  • All TrustSTART features
  • Custom Review Prompts
  • Integration with GMB, Google Shopping, and Social Media
  • Expert Module
  • Q&A Module
  • QR Codes

90-day free trial

Enterprise

$99,999 / month

  • Individual Pricing
  • All the above features
  • Unlimited Invitations
  • API Integration
  • Survey and NPS module
  • Auto Translations
  • Review Sharing

90-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6)

Overall rating
2.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
December 12, 2023

The app stopped working, I contacted support. I received the reply "I have reported a problem with the shipment for verification. When I receive a reply, I will get back to you with it", 12 days have passed since this e-mail and no one has contacted us!

Dear TrustMate: With other applications, in 99% of cases the problem is solved within 24 hours, the support asks for a "Collaborator Request", and then checks and solves the problem.

Customers: I do not recommend!

WARSAW BALLOONMAKERS
Poland
Over 1 year using the app
August 27, 2021

Polecam !!! I i recommend, the best application i use it ever , very easy contact with support , very professional

Clarkk.pl
Poland
Almost 3 years using the app
TrustMate replied September 17, 2021

Thank you for your review :)

December 2, 2021

Świetna aplikacja , która z pewnością zwiększa ruch na sklepie. Im więcej pozytywnych opinii , tym bardziej klienci nam ufają. Cieszy nas również fakt, że klienci chętnie chcą wyrazić swoją opinię poprzez TrustMate. Widget na sklepie wygląda korzystnie i zachęcająco do zakupu. Obsługa i pomoc techniczna od strony firmy TrustMate na medal. Pozdrawiam !

Omona Online
Poland
9 months using the app
December 28, 2021

The application does not work, it does not integrate with Shopify since it asks me each time for the UUID code and when I update it asks me again! The support does not seem responsive either, I was in contact with a person from their support yesterday and when I brought up this problem no more news, so I think I will turn to a more known and reliable solution and therefore do not recommend this app!

Candyor
France
2 days using the app
May 16, 2022

Happy with my purchase
- The application is smooth (very important criteria for me)
- Quick integration with my CMS through a plugin
- Nice widgets to integrate on the website (I wonder if it would be also possible to customize the colors one day in order to match the brand/website theme)
- Glad that the invitation is customizable
- Responsive client service
Overall I'm happy with the experience until now! I recommend ! Good investment !

Shopable
Pakistan
20 minutes using the app

Support

TrustMate can answer any questions you have about TrustMate.io Reviews & Photos.

Developer

TrustMate

Bartoszowicka 3, Wrocław, 51-641, PL

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