Trustpilot Reviews , 107 reviews

Overall rating
1.5
Counts per rating level
  • 14% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 72% of ratings are 1 stars
January 10, 2022

Very easy to use and free for the basic functions. Thanks! I would recommend Trustpilot to anyone who has a small business and happy customers. :)

Coleccion Berlin
Germany
Over 2 years using the app
Trustpilot replied January 10, 2022

Hi Coleccion Berlin, thank you for leaving a glowing 5 star review of our product integration. We're really pleased to hear that you're enjoying it and that you would recommend others using it too!

Thanks
Trustpilot Team

February 2, 2022

Very useful to build a trusted community of customers reviews.
I would love to see more new features.

Tuplanhogar
Chile
Almost 2 years using the app
Trustpilot replied February 3, 2022

Hi Tuplanhogar, thanks for sharing this awesome feedback with us! Our product and development teams are working to constantly improve our integrations, so watch out for new features coming in the future!

July 30, 2021

The App worked fine for me. It has a very easy to use drag and drop interface. I didn't have any issues setting it up or using it.

Arka
United Kingdom
Almost 2 years using the app
Trustpilot replied August 30, 2021

Thank you for your review!

December 4, 2021

Turn off your pop-up blocker before you add the TrustBox, then you'll be golden. Great product and service team, thanks!

Crypto Gummies Variety Pack
United States
About 1 year using the app
Trustpilot replied December 6, 2021

Hi Crypto Gummies Variety Pack,

Thank you for providing a helpful tip! We're glad you're having a great experience with Trustpilot :)

Thank you,
The Trustpilot Team

Edited September 3, 2022

Great support. They got back to me personally and together we were able to find a solution to get the app working again.
App and features seem very good so far. Original Review: "Installed it but no connection to TP-Account on their website. Tryed reinstalling it through the websitelink and now nothing happens, when I click on connect to add my account. Completely useless."

ELO-SQD
Germany
About 1 year using the app
Trustpilot replied August 24, 2022

Hello ELO-SQD

Thank you for getting in touch and bringing this to our attention.

We see that you have installed the App successfully and our product team has reached out directly to confirm this, as well as to understand any issues you may have experienced and offer additional troubleshooting if required.

As always, our priority is the health and well-being of your business and we fully appreciate the importance of getting this right for you. If you need any further assistance, please reach out to us through your existing correspondence and we will be happy to help in any way that we can.

Kind Regards
Jen - Trustpilot

January 24, 2022

What a easy process from start to finish, easy to follow instructions and all setup, live on the site and emailed out to customers within 30 minutes. thank you Trustpilot.

deliverFresh.co.uk
United Kingdom
9 months using the app
Trustpilot replied January 25, 2022

Hi Deliver Fresh,

Thanks for taking the time to leave this great feedback, we really appreciate it!

Thanks
Trustpilot Team

December 19, 2022

The app works fine for me. My reviews shows up at promised and my customers get their emails about reviewing their products.

SmartElectros
Sweden
5 months using the app
December 9, 2021

Trustpilot è sempre impeccabile e le integrazioni a shopify sono ottime. Bravissimi e continuate così :-D

Dafnemia
Italy
3 months using the app
Trustpilot replied December 9, 2021

Ciao Dafnemia,

Grazie per aver fornito il tuo feedback. Siamo così felici che tu stia vivendo un'ottima esperienza con Trustpilot e la nostra integrazione con Shopify :)

December 9, 2021

Support has been very helpful. Keep up the great work everyone. I have been a member now for 4 or 5 months, no complaints.

Undervalue Appliances.ca
Canada
3 months using the app
Trustpilot replied December 9, 2021

Hi Undervalue Appliances.ca,

Thank you for the feedback! We're glad you are having a great experience with Trustpilot :)

February 11, 2022

this app very help for my customers, they can check customers experience with my webshop. Thank you so much.

opmo8
Denmark
3 months using the app
Trustpilot replied February 16, 2022

Hi Opmo8

Thanks for sharing this great feedback - we're really happy to hear that our app integration with Shopify has been proving useful for you!

Thanks
Trustpilot Team