Trustpilot Reviews

Trustpilot Reviews

Kostenloser Plan verfügbar
Bewertung (1,6)
Rezensionen
Entwickler

Highlights

Auf Geschwindigkeit getestet
  • Geringe Auswirkungen auf deinen Onlineshop
Entwickelt für dein Unternehmen
  • Direkter Zugriff im Shopify-Adminbereich

Über diese App

Eingeführt

14. Juli 2021

Sprachen

Englisch

Integriert mit

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Turn real customer reviews into traffic, sales, and loyalty.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value. mehr
  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings

Preisgestaltung

Free Plan

Kostenlos

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Flex Plan

$49/Monat

  • All of Free
  • Ad-free Trustpilot profile
  • 200 review invites / mo
  • Photo and video
  • Review gallery
  • Product Q&A
  • Marketing assets

Standard Plan

$225/Monat

abgerechnet zu $2,700 einmal pro Jahr

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

Free Plan

Kostenlos

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Flex Plan

$49/Monat

  • All of Free
  • Ad-free Trustpilot profile
  • 200 review invites / mo
  • Photo and video
  • Review gallery
  • Product Q&A
  • Marketing assets

Standard Plan

$225/Monat

abgerechnet zu $2,700 einmal pro Jahr

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

94 Rezensionen

Gesamtbewertung
1,6
Anzahl pro Bewertungsstufe
  • 16 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 5 % der Bewertungen sind 2 Sterne
  • 71 % der Bewertungen sind 1 Sterne
26. Januar 2023

I'm just simply trying to upgrade our plan from free to standard. Had a call with a sales person. After that nothing. I've contacted them multiple times, sometimes i got a responds that the message would be forwarded to the right person. Now we are 3 months later and still nothing. Besides that their widget loads slow and is also not easy to drag and drop in the theme.

purovitalis
Niederlande
So lange wurde die App verwendet: Mehr als ein jahr
23. Januar 2023

I downloaded the app integrated it all fine, But when coming to the drag and drop widget page as soon as i click the widget to drag it, the widget just doesnt drag and wont let me insert the widget onto my pages :(

Lyrical Lights
Vereinigtes Königreich
So lange wurde die App verwendet: 23 tage
Trustpilot hat geantwortet 30. Januar 2023

Hi Lyrical Lights,

Thanks for getting in touch. We're sorry to hear you're experiencing some technical issues when using our drag and drop. We'd love to get to the bottom of this for you. If you could please reach out to our Technical Support Team here: https://support.trustpilot.com/hc/en-us/requests/new. They'll be able to investigate and provide a solution for you.

Kind regards,
Kerry-Trustpilot

19. Januar 2023

Trustpilot charge an extortionate fee for widget functionality but then do not offer any support that is timely.

Phone numbers lead nowhere or just plain don't connect.

Website isn't coded properly for you to use cards to make payments.

Emails given (effectively the ONLY way to speak to anyone) have 5 working day working timeframe.

Its a farcical situation that Trustpilot has the respect it does when it has some of the worst customer service going.

Lupe Technology US
Vereinigte Staaten
So lange wurde die App verwendet: 6 monate
Trustpilot hat geantwortet 20. Januar 2023

Hello Lupe Technology

Thank you for getting in touch. We're sorry that your experience of contacting our support team hasn't been up to the usual standard that we work hard to provide. We're experiencing unprecedented demand for our services at the moment and taking longer than we would like to respond. If you are in need of an urgent response we would recommend using our chat facility in the first instance as this is the quickest way to get an answer from our team. They will be able to answer most questions there and then, and if not direct you to the best team to help. If you have any outstanding queries, please contact us through this medium.

We're constantly looking to improve our offering to you and take on board your feedback about the functionality of our platform and our support services.

Kind Regards
Jen | Trustpilot

Über diese App

Eingeführt

14. Juli 2021

Sprachen

Englisch

Integriert mit

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Entwickelt von Trustpilot

Über Trustpilot

Durchschnittliche Bewertung: 1,6

1 Jahr Erfahrung in der Entwicklung von Apps für den Shopify App Store

Support

Nachricht senden

support@trustpilot.com

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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