Trustpilot Reviews
Galería de imágenes destacadas
Características
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Ubicados en Estados Unidos
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Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
14 de julio de 2021
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Reseñas de producto , SEOFunciona con
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoConvierte las reseñas reales de los clientes en tráfico, ventas y lealtad.
Expande el alcance de tu marca construyendo una presencia en línea estelar justo donde los compradores están investigando su próxima compra. Atrae a nuevos clientes mostrando tus reseñas en todo tu sitio y materiales de marketing y facilita a los compradores la opción de “agregar al carrito”. Construye un negocio centrado en el cliente descubriendo tendencias en las reseñas de tus clientes sobre lo que funciona y lo que no, para aumentar la retención de clientes y maximizar el valor de por vida.
- Recopila reseñas de servicios y productos con invitaciones automáticas a reseñas
- Arrastra y suelta widgets de reseñas en el sitio para agregar prueba social en puntos clave de conversión
- Aumenta el CTR en los anuncios de Google con reseñas que cuentan para las calificaciones de vendedor de Google
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Precios
Plan Gratis
Gratis
- Reclamar página de perfil
- 100 invitaciones a reseñas / mes
- 2 widgets de TrustBox
- Responder a reseñas
- Impulsar las calificaciones de vendedor de Google
- Analíticas básicas
- Soporte web
Plan Estándar
$3,000 al año
- Todo lo de Gratis
- Perfil sin anuncios
- 500 invitaciones a reseñas / mes
- 8 widgets de TrustBox
- Analíticas avanzadas
- Activos de marketing
- Soporte de éxito del cliente
Plan Gratis
Gratis
- Reclamar página de perfil
- 100 invitaciones a reseñas / mes
- 2 widgets de TrustBox
- Responder a reseñas
- Impulsar las calificaciones de vendedor de Google
- Analíticas básicas
- Soporte web
Plan Estándar
$3,000 al año
- Todo lo de Gratis
- Perfil sin anuncios
- 500 invitaciones a reseñas / mes
- 8 widgets de TrustBox
- Analíticas avanzadas
- Activos de marketing
- Soporte de éxito del cliente
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Todos los cargos se facturan en USD. Ver todas las opciones de precios
107 reseñas
Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.
Hello Kovendor,
Thanks for getting in touch and allowing us to give you our perspective.
We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.
This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.
There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.
I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
Thank you for your patience and have a nice day.
All the best,
Flavio - Trustpilot
Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store
Hello there,
Thanks so much for your review on our App, the appreciation for our platform, and for your patience.
Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.
However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.
Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new
All the best,
Flavio - Trustpilot
A complete nightmare.
1) they change your language without consent, no matter what I do, won't get fixed
2) the widget settings doesn't work
3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do
4) customer service completely useless with robotic response and absolutely resolved nothing
5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data.
Never install this lowsy app if you don't want to go through this nightmare.
They are super expensive too, 199 a month for this service? Seriously?
Hello there,
Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide.
However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new
Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here.
All the best,
Flavio - Trustpilot
Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.
Hello,
Thanks for getting in touch,
Sorry to hear about the issue you're facing with the widgets not working. If you can please reach out to our Technical Support Team and we'll help investigate this further for you: https://support.trustpilot.com/hc/en-us/requests/new
Kind regards,
Widget stopped working by the end of November 2023. Doesn't appear. Other Reviews has the same issue.
Can't open the App and shows white screen.
Pls fix this somehow.
Thanks
Acerca de esta aplicación
Fecha de lanzamiento
14 de julio de 2021
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Reseñas de producto , SEOFunciona con
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoCreada por Trustpilot
Acerca de Trustpilot
Calificación promedio: 1,5
8 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Pilestræde 58, Copenhagen, 1112, DK
Soporte técnico
Enviar un mensajesupport@trustpilot.com