Trustpilot Reviews
Galerie d'images en vedette
Caractéristiques
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Impact faible sur votre boutique en ligne
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Utilisation directe dans l'interface administrateur Shopify
À propos de cette application
Lancement
14 juillet 2021
Langues
anglais
Catégories
Avis sur les produits , SEOS'intègre avec :
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoTurn real customer reviews into traffic, sales, and loyalty.
Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.
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Collect service and product reviews with automated review invitations
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Drag-and-drop review widgets onsite to add social proof at key conversion points
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Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
Tarifs
Free Plan
Gratuite
- Claim profile page
- 100 review invites / mo
- 2 TrustBox widgets
- Respond to reviews
- Drive Google Seller Ratings
- Basic analytics
- Web support
Flex Plan
$49/mois
- All of Free
- Ad-free Trustpilot profile
- 200 review invites / mo
- Photo and video
- Review gallery
- Product Q&A
- Marketing assets
Standard Plan
$225/mois
facturation à $2,700 une fois par an
- All of Free
- Ad-free profile
- 500 review invites / mo
- 8 TrustBox widgets
- Advanced analytics
- Marketing assets
- Customer Success support
Free Plan
Gratuite
- Claim profile page
- 100 review invites / mo
- 2 TrustBox widgets
- Respond to reviews
- Drive Google Seller Ratings
- Basic analytics
- Web support
Flex Plan
$49/mois
- All of Free
- Ad-free Trustpilot profile
- 200 review invites / mo
- Photo and video
- Review gallery
- Product Q&A
- Marketing assets
Standard Plan
$225/mois
facturation à $2,700 une fois par an
- All of Free
- Ad-free profile
- 500 review invites / mo
- 8 TrustBox widgets
- Advanced analytics
- Marketing assets
- Customer Success support
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l'utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
I'm just simply trying to upgrade our plan from free to standard. Had a call with a sales person. After that nothing. I've contacted them multiple times, sometimes i got a responds that the message would be forwarded to the right person. Now we are 3 months later and still nothing. Besides that their widget loads slow and is also not easy to drag and drop in the theme.
I downloaded the app integrated it all fine, But when coming to the drag and drop widget page as soon as i click the widget to drag it, the widget just doesnt drag and wont let me insert the widget onto my pages :(
Trustpilot charge an extortionate fee for widget functionality but then do not offer any support that is timely.
Phone numbers lead nowhere or just plain don't connect.
Website isn't coded properly for you to use cards to make payments.
Emails given (effectively the ONLY way to speak to anyone) have 5 working day working timeframe.
Its a farcical situation that Trustpilot has the respect it does when it has some of the worst customer service going.
Hello Lupe Technology
Thank you for getting in touch. We're sorry that your experience of contacting our support team hasn't been up to the usual standard that we work hard to provide. We're experiencing unprecedented demand for our services at the moment and taking longer than we would like to respond. If you are in need of an urgent response we would recommend using our chat facility in the first instance as this is the quickest way to get an answer from our team. They will be able to answer most questions there and then, and if not direct you to the best team to help. If you have any outstanding queries, please contact us through this medium.
We're constantly looking to improve our offering to you and take on board your feedback about the functionality of our platform and our support services.
Kind Regards
Jen | Trustpilot
À propos de cette application
Lancement
14 juillet 2021
Langues
anglais
Catégories
Avis sur les produits , SEOS'intègre avec :
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoConçue par Trustpilot
À propos de Trustpilot
Note moyenne : 1,6
1 an d'expérience dans la création d'applications pour l'App Store de Shopify
Assistance
Envoyer un messagesupport@trustpilot.com
Ce développeur n'offre pas d'assistance directe en Français.
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