Trustpilot Reviews

Trustpilot Reviews

Forfait gratuit disponible
Note (1,6)
Avis
Développeur

Caractéristiques

Vitesse testée
  • Impact faible sur votre boutique en ligne
Conçue pour votre entreprise
  • Utilisation directe dans l'interface administrateur Shopify

À propos de cette application

Lancement

14 juillet 2021

Langues

anglais

S'intègre avec :

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Turn real customer reviews into traffic, sales, and loyalty.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value. plus
  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings

Tarifs

Free Plan

Gratuite

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Flex Plan

$49/mois

  • All of Free
  • Ad-free Trustpilot profile
  • 200 review invites / mo
  • Photo and video
  • Review gallery
  • Product Q&A
  • Marketing assets

Standard Plan

$225/mois

facturation à $2,700 une fois par an

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

Free Plan

Gratuite

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Flex Plan

$49/mois

  • All of Free
  • Ad-free Trustpilot profile
  • 200 review invites / mo
  • Photo and video
  • Review gallery
  • Product Q&A
  • Marketing assets

Standard Plan

$225/mois

facturation à $2,700 une fois par an

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l'utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

94 avis
Note globale
1,6
Nombre d'avis par note
  • 16 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 71 % des avis sont des avis à 1 étoiles
26 janvier 2023

I'm just simply trying to upgrade our plan from free to standard. Had a call with a sales person. After that nothing. I've contacted them multiple times, sometimes i got a responds that the message would be forwarded to the right person. Now we are 3 months later and still nothing. Besides that their widget loads slow and is also not easy to drag and drop in the theme.

purovitalis
Pays-Bas
Temps passé à utiliser l'application : Plus d'un an
23 janvier 2023

I downloaded the app integrated it all fine, But when coming to the drag and drop widget page as soon as i click the widget to drag it, the widget just doesnt drag and wont let me insert the widget onto my pages :(

Lyrical Lights
Royaume-Uni
Temps passé à utiliser l'application : 23 jours
19 janvier 2023

Trustpilot charge an extortionate fee for widget functionality but then do not offer any support that is timely.

Phone numbers lead nowhere or just plain don't connect.

Website isn't coded properly for you to use cards to make payments.

Emails given (effectively the ONLY way to speak to anyone) have 5 working day working timeframe.

Its a farcical situation that Trustpilot has the respect it does when it has some of the worst customer service going.

Lupe Technology US
États-Unis
Temps passé à utiliser l'application : 6 mois
Trustpilot a répondu 20 janvier 2023

Hello Lupe Technology

Thank you for getting in touch. We're sorry that your experience of contacting our support team hasn't been up to the usual standard that we work hard to provide. We're experiencing unprecedented demand for our services at the moment and taking longer than we would like to respond. If you are in need of an urgent response we would recommend using our chat facility in the first instance as this is the quickest way to get an answer from our team. They will be able to answer most questions there and then, and if not direct you to the best team to help. If you have any outstanding queries, please contact us through this medium.

We're constantly looking to improve our offering to you and take on board your feedback about the functionality of our platform and our support services.

Kind Regards
Jen | Trustpilot

À propos de cette application

Lancement

14 juillet 2021

Langues

anglais

S'intègre avec :

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Conçue par Trustpilot

À propos de Trustpilot

Note moyenne : 1,6

1 an d'expérience dans la création d'applications pour l'App Store de Shopify

Assistance

Envoyer un message

support@trustpilot.com

Ce développeur n'offre pas d'assistance directe en Français.

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