Trustpilot Reviews
- Tarification
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Forfait gratuit disponible
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Note
- 1,4 (112)
- Développeur
- Trustpilot
Galerie d’images vedette
Transformez de véritables avis clients en trafic, ventes et fidélité.
Élargissez la portée de votre marque en construisant une présence en ligne exceptionnelle là où les acheteurs recherchent leur prochain achat. Attirez de nouveaux clients en mettant en avant vos avis sur votre site et vos supports marketing et facilitez l'ajout au panier pour les acheteurs. Construisez une entreprise centrée sur le client en découvrant les tendances dans vos avis clients sur ce qui fonctionne et ce qui ne fonctionne pas, pour augmenter la rétention des clients et maximiser la valeur à vie du client.
- Collectez des avis sur les services et produits avec des invitations automatiques à laisser un avis
- Intégrez des widgets d'avis sur votre site par glisser-déposer pour ajouter une preuve sociale aux points clés de conversion
- Augmentez le CTR sur les annonces Google avec des avis qui comptent pour les évaluations des vendeurs Google
Contient du texte traduit automatiquement
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
Options d’affichage
Méthodes pour recueillir des avis
Lancement
14 juillet 2021
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoTarification
Plan Gratuit
Gratuite
- Page de profil revendiquée
- 50 invitations à laisser un avis / mois
- Widgets de collecte d'avis
- Répondre aux avis
- Influencer les évaluations des vendeurs Google
- Analyses basiques
- Support web
Plan Plus
$3,108 / an
- Tout comme le Plan Gratuit
- Profil sans publicités
- 200 invitations à laisser un avis / mois
- 8 widgets pour site web
- Données de performance et analyses
- Ressources marketing
Plan Gratuit
Gratuite
- Page de profil revendiquée
- 50 invitations à laisser un avis / mois
- Widgets de collecte d'avis
- Répondre aux avis
- Influencer les évaluations des vendeurs Google
- Analyses basiques
- Support web
Plan Plus
$3,108 / an
- Tout comme le Plan Gratuit
- Profil sans publicités
- 200 invitations à laisser un avis / mois
- 8 widgets pour site web
- Données de performance et analyses
- Ressources marketing
Contient du texte traduit automatiquement
Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (112)
Incredibly unethical/immoral pricing -- completely useless for small businesses. No matter which way they spin it, $259/month to have the BASIC ability to show your score, is insanity.
Used to have a free widget that displayed score, which they removed. They try justifying their prices by the 'features', which a majority of users likely don't want nor care for.
Switched to making use of Google Reviews -- a free way to display your review score.
I'd be happy to switch back to TrustPilot and edit this review, if their practises became more consumer friendly.
Hi,
Thank you for reaching out to us with this review.
We're sad to hear you're thinking about leaving Trustpilot.
Collaboration and dialogue is most important to us and we really appreciate you taking the time to share this experience with us. Your feedback has been shared with the relevant teams to take into account and look further into.
Kind regards,
Trustpilot
Fake/Non-genuine reviews run rife on Trustpilot. And they do nothing about it to protect businesses. We have 1 star reviews about trainers, we don't even sell trainers... However Trustpilot will not investigate these issues, they allow you to flag, but will just give a generic template response. It's a shame that the site holds such buyer trust because when you start to look at the detail it's clear to see that it has real issues with fake reviews/ bots.
Looking forward to another textbook generic response to follow this below.
Hello there,
Thank you for sharing your feedback with us. We're mournful to read about your concerns, but please rest assured that we definitely don't allow fake reviews on our platform since we've zero tolerance for this matter.
We encourage you to continue flagging any suspicious reviews, as it helps us identify and address potential problems more effectively. We've safeguards, monitoring, and specially-trained teams to combat fake reviews. Which we're always improving on and investing in, as fake reviews have a serious macro impact on both customers and businesses.
Therefore, I strongly encourage you to reach out to our Content Integrity team directly filling this form to share further examples or add details:
https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
I hope the matter will be solved as soon as possible.
All the best,
Flavio - Trustpilot
Very bad experience, they installed badges on the homepage without my permission, community Q&A couldn't find removal measures, so called customer service just disappeared, will never use again!
Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.
Hello Kovendor,
Thanks for getting in touch and allowing us to give you our perspective.
We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.
This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.
There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.
I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
Thank you for your patience and have a nice day.
All the best,
Flavio - Trustpilot
Den fungere slet ikke, og kan ikke forbinde os til trustpilot, har prøvet 10 gange nu, og deres support vender ikke tilbage, min mening generelt om trustpilot er ret negativ og dette gør det bestemt ikke bedre.
Assistance
Trustpilot peut répondre à toutes vos questions concernant Trustpilot Reviews.
Développeur
Pilestræde 58, Copenhagen, 1112, DK
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