Trustpilot Reviews

Trustpilot Reviews

無料プランあり
評価 (1.5)
レビュー
開発者

ハイライト

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このアプリについて

公開日

2021年7月14日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

商品レビュー , SEO

連携対象システム・アプリ

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Turn real customer reviews into traffic, sales, and loyalty.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value. さらに表示する
  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings

価格設定

Free Plan

無料

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Standard Plan

$3,000/年

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

Free Plan

無料

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Standard Plan

$3,000/年

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

すべての料金はUSDで請求されます。 すべての価格オプションを見る

105件のレビュー

総合評価
1.5
評価レベルごとの件数
  • 評価の14%は5つ星です
  • 評価の5%は4つ星です
  • 評価の3%は3つ星です
  • 評価の7%は2つ星です
  • 評価の71%は1つ星です
2024年1月10日

Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store

colombiancoffeeus
アメリカ合衆国
アプリの使用期間:1年以上
Trustpilotが返信しました 2024年2月15日

Hello there,

Thanks so much for your review on our App, the appreciation for our platform, and for your patience.

Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.

However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.

Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new

All the best,
Flavio - Trustpilot

2023年12月16日

A complete nightmare.

1) they change your language without consent, no matter what I do, won't get fixed
2) the widget settings doesn't work
3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do
4) customer service completely useless with robotic response and absolutely resolved nothing
5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data.

Never install this lowsy app if you don't want to go through this nightmare.

They are super expensive too, 199 a month for this service? Seriously?

iSquaredYoga
ベルギー
アプリの使用期間:27日
Trustpilotが返信しました 2023年12月19日

Hello there,

Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide.

However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new

Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here.

All the best,
Flavio - Trustpilot

2023年11月22日

Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.

JuicEBitz
イギリス
アプリの使用期間:2年以上
Trustpilotが返信しました 2023年11月27日

Hello,

Thanks for getting in touch,

Sorry to hear about the issue you're facing with the widgets not working. If you can please reach out to our Technical Support Team and we'll help investigate this further for you: https://support.trustpilot.com/hc/en-us/requests/new

Kind regards,

2023年12月9日

Widget stopped working by the end of November 2023. Doesn't appear. Other Reviews has the same issue.
Can't open the App and shows white screen.
Pls fix this somehow.
Thanks

Collected Vibes
ドイツ
アプリの使用期間:2ヶ月
2023年11月17日

Good support but extremely buggy :((

Unmute Greetings
デンマーク
アプリの使用期間:約2年
Trustpilotが返信しました 2023年11月27日

Hello,

Thanks for your review.

If there is anything we can do to help please reach out to our Technical Support Team here: https://support.trustpilot.com/hc/en-us/requests/new. We're always here to help.

Kind regards,
Kerry-Trustpilot

このアプリについて

公開日

2021年7月14日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

商品レビュー , SEO

連携対象システム・アプリ

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

開発者:Trustpilot

Trustpilotの詳細情報

平均評価:1.5

Shopify App Store向けのアプリ構築経験:8年

Pilestræde 58, Copenhagen, 1112, DK

サポート

メッセージを送信

support@trustpilot.com

この開発者は日本語での直接的なサポートを提供していません。

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