Trustpilot Reviews

Trustpilot Reviews

무료 플랜 사용 가능
평점(1.5)
리뷰
개발자

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재
귀하의 비즈니스에 적합
  • Shopify 관리자에서 바로 사용 가능

앱 소개

출시됨

2021년 7월 14일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Turn real customer reviews into traffic, sales, and loyalty.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value. 더 보기
  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings

요금제

Free Plan

무료

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Standard Plan

월 $250

연간 $3,000 청구

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

Free Plan

무료

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Standard Plan

월 $250

연간 $3,000 청구

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 105개

전체 평점
1.5
평점 수준당 개수
  • 평점의 14%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 7%가 별 2개입니다
  • 평점의 71%가 별 1개입니다
2024년 1월 10일

Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store

colombiancoffeeus
미국
앱 사용 기간 1년 초과
답글 Trustpilot개 2024년 2월 15일

Hello there,

Thanks so much for your review on our App, the appreciation for our platform, and for your patience.

Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.

However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.

Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new

All the best,
Flavio - Trustpilot

2023년 12월 16일

A complete nightmare.

1) they change your language without consent, no matter what I do, won't get fixed
2) the widget settings doesn't work
3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do
4) customer service completely useless with robotic response and absolutely resolved nothing
5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data.

Never install this lowsy app if you don't want to go through this nightmare.

They are super expensive too, 199 a month for this service? Seriously?

iSquaredYoga
벨기에
앱 사용 기간 27일
답글 Trustpilot개 2023년 12월 19일

Hello there,

Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide.

However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new

Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here.

All the best,
Flavio - Trustpilot

2023년 11월 22일

Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.

JuicEBitz
영국
앱 사용 기간 2년 초과
답글 Trustpilot개 2023년 11월 27일

Hello,

Thanks for getting in touch,

Sorry to hear about the issue you're facing with the widgets not working. If you can please reach out to our Technical Support Team and we'll help investigate this further for you: https://support.trustpilot.com/hc/en-us/requests/new

Kind regards,

2023년 12월 9일

Widget stopped working by the end of November 2023. Doesn't appear. Other Reviews has the same issue.
Can't open the App and shows white screen.
Pls fix this somehow.
Thanks

Collected Vibes
독일
앱 사용 기간 2개월
2023년 10월 19일

This app is not ready to be used. Not user friendly at all. Their widgets don't work, you can't add them on your website even though it's presented as an option. Support is lacking, they respond in line 3 days. Not a great experience would try Loox.

BOYLIFT
인도
앱 사용 기간 7일
답글 Trustpilot개 2023년 10월 25일

Hi there,

Thanks for taking the time to write this review and for your patience.

Our Trustpilot Support Team is always happy to help with this and investigate this as soon as they can. From the communication you had with our Support Team we noticed you installed another Trustpilot app, namely EZ Trustpilot integration App - which is not something created by Trustpilot and supported.

We recommend to install the shopify app via the b2b, to get access to all the features and a working shopify. Here is a helping guide when using the official Trustpilot app, how you can drag and drop widgets: https://support.trustpilot.com/hc/en-us/articles/4402992727314-Trustpilot-s-Shopify-integration-Add-a-TrustBox-widget

Should there be any issues with this or questions, feel free to reply to your email correspondence with them and they will further investigate and help.

Kind regards,

앱 소개

출시됨

2021년 7월 14일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Trustpilot 제공

Trustpilot 정보

평점 1.5

Shopify 앱스토어용 앱 빌드 경력 8년

Pilestræde 58, Copenhagen, 1112, DK

지원

메시지 보내기

support@trustpilot.com

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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