Trustpilot Reviews

Name: Trustpilot Reviews
Brand: Trustpilot

Gratis abonnement beschikbaar

Beoordeling (1,5)

Recensies

107

Ontwikkelaar

Trustpilot

verzamel trustpilot beoordelingen voor eerdere bestellingen

Hoogtepunten

Populair bij bedrijven zoals dat van jou

Gevestigd in de Verenigde Staten

Gemaakt voor jouw bedrijf

Rechtstreeks te gebruiken in het Shopify-beheercentrum

Over deze app

Geïntroduceerd

14 juli 2021

Talen

Engels

Deze app is niet vertaald in het Nederlands

Categorieën

Productrecensies , SEO

Werkt met

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

Zet echte klantbeoordelingen om in verkeer, verkopen en loyaliteit.

Vergroot het bereik van uw merk door een uitstekende online aanwezigheid op te bouwen precies waar shoppers hun volgende aankoop onderzoeken. Trek nieuwe klanten aan door uw beoordelingen over uw site en marketingmateriaal te tonen en maak het voor shoppers gemakkelijk om 'toe te voegen aan winkelwagen'. Bouw een klantgerichte onderneming door trends in uw klantbeoordelingen te ontdekken over wat werkt en wat niet, om klantbehoud te verhogen en de levenslange waarde te maximaliseren.

Verzamel service- en productbeoordelingen met geautomatiseerde uitnodigingen voor beoordelingen
Sleep-en-plaats beoordelingswidgets op de site om sociale bewijzen toe te voegen op belangrijke conversiepunten
Verhoog de CTR op Google Ads met beoordelingen die meetellen voor Google Verkopersbeoordelingen

Bevat automatisch vertaalde tekst

Origineel weergeven

Prijs

Gratis Plan

Gratis

Claim profielpagina
100 uitnodigingen voor beoordelingen / ma
2 TrustBox widgets
Reageer op beoordelingen
Stimuleer Google Verkopersbeoordelingen
Basisanalyse
Webondersteuning

Standaard Plan

$3,000/jaar

Alles van Gratis
Ad-vrij profiel
500 uitnodigingen voor beoordelingen / ma
8 TrustBox widgets
Geavanceerde analyse
Marketingmiddelen
Klantensucces ondersteuning

Gratis Plan

Gratis

Claim profielpagina
100 uitnodigingen voor beoordelingen / ma
2 TrustBox widgets
Reageer op beoordelingen
Stimuleer Google Verkopersbeoordelingen
Basisanalyse
Webondersteuning

Standaard Plan

$3,000/jaar

Alles van Gratis
Ad-vrij profiel
500 uitnodigingen voor beoordelingen / ma
8 TrustBox widgets
Geavanceerde analyse
Marketingmiddelen
Klantensucces ondersteuning

Bevat automatisch vertaalde tekst

Origineel weergeven

Alle betalingen worden in USD gefactureerd. Alle prijsopties

107 recensies

Algemene beoordeling

1,5

Cijfers per recensieniveau

14% recensies zijn 5 sterren
15
5% recensies zijn 4 sterren
5
3% recensies zijn 3 sterren
3
7% recensies zijn 2 sterren
7
72% recensies zijn 1 sterren
77

15 april 2024

Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.

Kovendor

Verenigd Koninkrijk

3 maanden gebruiken de app

Trustpilot heeft geantwoord 17 april 2024

Hello Kovendor,

Thanks for getting in touch and allowing us to give you our perspective.

We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.

This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.

There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.

I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020

Thank you for your patience and have a nice day.

All the best,
Flavio - Trustpilot

10 januari 2024

Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store

colombiancoffeeus

Verenigde Staten

Meer dan een jaar gebruiken de app

Trustpilot heeft geantwoord 15 februari 2024

Hello there,

Thanks so much for your review on our App, the appreciation for our platform, and for your patience.

Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.

However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.

Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new

All the best,
Flavio - Trustpilot

16 december 2023

A complete nightmare.

1) they change your language without consent, no matter what I do, won't get fixed
2) the widget settings doesn't work
3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do
4) customer service completely useless with robotic response and absolutely resolved nothing
5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data.

Never install this lowsy app if you don't want to go through this nightmare.

They are super expensive too, 199 a month for this service? Seriously?

iSquaredYoga

België

27 dagen gebruiken de app

Trustpilot heeft geantwoord 19 december 2023

Hello there,

Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide.

However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new

Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here.

All the best,
Flavio - Trustpilot

22 november 2023

Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.

JuicEBitz

Verenigd Koninkrijk

Meer dan 2 jaar gebruiken de app

Trustpilot heeft geantwoord 27 november 2023

Hello,

Thanks for getting in touch,

Sorry to hear about the issue you're facing with the widgets not working. If you can please reach out to our Technical Support Team and we'll help investigate this further for you: https://support.trustpilot.com/hc/en-us/requests/new

Kind regards,

9 december 2023

Widget stopped working by the end of November 2023. Doesn't appear. Other Reviews has the same issue.
Can't open the App and shows white screen.
Pls fix this somehow.
Thanks

Collected Vibes

Duitsland

2 maanden gebruiken de app

Alle recensies