Trustpilot Reviews
- Preços
-
Plano gratuito disponível
- Destaques
- Popular entre empresas dos Estados Unidos
- Dá para usar direto no admin da Shopify
- Classificação
- 1,4 (112)
- Desenvolvedor
- Trustpilot
Galeria de imagens em destaque
Transforme avaliações reais de clientes em tráfego, vendas e fidelidade.
Expanda o alcance da sua marca construindo uma presença online estelar exatamente onde os compradores estão pesquisando sua próxima compra. Atraia novos clientes exibindo suas avaliações em todo o seu site e materiais de marketing e facilite para os compradores adicionarem produtos ao carrinho. Construa um negócio centrado no cliente descobrindo tendências nas avaliações de seus clientes sobre o que está funcionando e o que não está, para aumentar a retenção de clientes e maximizar o valor vitalício.
- Colete avaliações de serviços e produtos com convites automáticos para avaliação
- Widgets de avaliação arrasta-e-solta no site para adicionar prova social em pontos chave de conversão
- Aumente o CTR nos Anúncios do Google com avaliações que contam para as Classificações de Vendedor do Google
Contém texto traduzido automaticamente
- Destaques
- Popular entre empresas dos Estados Unidos
- Dá para usar direto no admin da Shopify
Opções de exibição
Maneiras de obter avaliações
Lançado
14 de julho de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Funciona com
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoPreços
Plano Gratuito
Grátis
- Reivindicar página de perfil
- 50 convites para avaliação / mês
- Widgets coletores de avaliações
- Responder a avaliações
- Impulsionar Classificações de Vendedor do Google
- Análises básicas
- Suporte via web
Plano Plus
$3,108 /ano
- Todos os recursos do Gratuito
- Perfil sem anúncios
- 200 convites para avaliação / mês
- 8 widgets para site
- Dados de desempenho e análises
- Ativos de marketing
Plano Gratuito
Grátis
- Reivindicar página de perfil
- 50 convites para avaliação / mês
- Widgets coletores de avaliações
- Responder a avaliações
- Impulsionar Classificações de Vendedor do Google
- Análises básicas
- Suporte via web
Plano Plus
$3,108 /ano
- Todos os recursos do Gratuito
- Perfil sem anúncios
- 200 convites para avaliação / mês
- 8 widgets para site
- Dados de desempenho e análises
- Ativos de marketing
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (112)
Incredibly unethical/immoral pricing -- completely useless for small businesses. No matter which way they spin it, $259/month to have the BASIC ability to show your score, is insanity.
Used to have a free widget that displayed score, which they removed. They try justifying their prices by the 'features', which a majority of users likely don't want nor care for.
Switched to making use of Google Reviews -- a free way to display your review score.
I'd be happy to switch back to TrustPilot and edit this review, if their practises became more consumer friendly.
Hi,
Thank you for reaching out to us with this review.
We're sad to hear you're thinking about leaving Trustpilot.
Collaboration and dialogue is most important to us and we really appreciate you taking the time to share this experience with us. Your feedback has been shared with the relevant teams to take into account and look further into.
Kind regards,
Trustpilot
Fake/Non-genuine reviews run rife on Trustpilot. And they do nothing about it to protect businesses. We have 1 star reviews about trainers, we don't even sell trainers... However Trustpilot will not investigate these issues, they allow you to flag, but will just give a generic template response. It's a shame that the site holds such buyer trust because when you start to look at the detail it's clear to see that it has real issues with fake reviews/ bots.
Looking forward to another textbook generic response to follow this below.
Hello there,
Thank you for sharing your feedback with us. We're mournful to read about your concerns, but please rest assured that we definitely don't allow fake reviews on our platform since we've zero tolerance for this matter.
We encourage you to continue flagging any suspicious reviews, as it helps us identify and address potential problems more effectively. We've safeguards, monitoring, and specially-trained teams to combat fake reviews. Which we're always improving on and investing in, as fake reviews have a serious macro impact on both customers and businesses.
Therefore, I strongly encourage you to reach out to our Content Integrity team directly filling this form to share further examples or add details:
https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
I hope the matter will be solved as soon as possible.
All the best,
Flavio - Trustpilot
Very bad experience, they installed badges on the homepage without my permission, community Q&A couldn't find removal measures, so called customer service just disappeared, will never use again!
Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.
Hello Kovendor,
Thanks for getting in touch and allowing us to give you our perspective.
We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.
This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.
There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.
I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
Thank you for your patience and have a nice day.
All the best,
Flavio - Trustpilot
Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store
Hello there,
Thanks so much for your review on our App, the appreciation for our platform, and for your patience.
Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.
However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.
Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new
All the best,
Flavio - Trustpilot
Atendimento
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Desenvolvedor
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