Trustpilot Reviews

Name: Trustpilot Reviews
Brand: Trustpilot

Gratisplan tillgänglig

Betyg (1,5)

Recensioner

107

Utvecklare

Trustpilot

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lägg till trustpilot widgets på din webbplats

Höjdpunkter

Populär bland företag som ditt

Baserat i USA

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Använd direkt i Shopify-admin

Om appen

Lansering

14 juli 2021

Språk

engelska

Denna app finns inte översatt till svenska

Kategorier

Produktomdömen , SEO

Fungerar med

Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo

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Priser

Gratis Plan

Gratis

Kräv profil sida
100 recensionsinbjudningar / mån
2 TrustBox widgets
Svara på recensioner
Driv Google Seller Ratings
Grundläggande analys
Webb support

Standard Plan

$3,000 / år

Allt från Gratis
Ingen reklam på profilen
500 recensionsinbjudningar / mån
8 TrustBox widgets
Avancerad analys
Marknadsföringsmaterial
Kundframgångs support

Gratis Plan

Gratis

Kräv profil sida
100 recensionsinbjudningar / mån
2 TrustBox widgets
Svara på recensioner
Driv Google Seller Ratings
Grundläggande analys
Webb support

Standard Plan

$3,000 / år

Allt från Gratis
Ingen reklam på profilen
500 recensionsinbjudningar / mån
8 TrustBox widgets
Avancerad analys
Marknadsföringsmaterial
Kundframgångs support

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Visa original

Alla avgifter debiteras i USD. Se alla prisalternativ

107 recensioner

Helhetsomdöme

1,5

Antal per omdömesnivå

14 % av omdömena har 5 stjärnor
15
5 % av omdömena har 4 stjärnor
5
3 % av omdömena har 3 stjärnor
3
7 % av omdömena har 2 stjärnor
7
72 % av omdömena har 1 stjärnor
77

15 april 2024

Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.

Kovendor

Storbritannien

3 månader användning av appen

Trustpilot svarade 17 april 2024

Hello Kovendor,

Thanks for getting in touch and allowing us to give you our perspective.

We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.

This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.

There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.

I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020

Thank you for your patience and have a nice day.

All the best,
Flavio - Trustpilot

10 januari 2024

Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store

colombiancoffeeus

USA

Mer än ett år användning av appen

Trustpilot svarade 15 februari 2024

Hello there,

Thanks so much for your review on our App, the appreciation for our platform, and for your patience.

Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.

However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.

Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new

All the best,
Flavio - Trustpilot

16 december 2023

A complete nightmare.

1) they change your language without consent, no matter what I do, won't get fixed
2) the widget settings doesn't work
3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do
4) customer service completely useless with robotic response and absolutely resolved nothing
5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data.

Never install this lowsy app if you don't want to go through this nightmare.

They are super expensive too, 199 a month for this service? Seriously?

iSquaredYoga

Belgien

27 dagar användning av appen

Trustpilot svarade 19 december 2023

Hello there,

Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide.

However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new

Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here.

All the best,
Flavio - Trustpilot

22 november 2023

Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.

JuicEBitz

Storbritannien

Mer än 2 år användning av appen

Trustpilot svarade 27 november 2023

Hello,

Thanks for getting in touch,

Sorry to hear about the issue you're facing with the widgets not working. If you can please reach out to our Technical Support Team and we'll help investigate this further for you: https://support.trustpilot.com/hc/en-us/requests/new

Kind regards,

9 december 2023

Widget stopped working by the end of November 2023. Doesn't appear. Other Reviews has the same issue.
Can't open the App and shows white screen.
Pls fix this somehow.
Thanks

Collected Vibes

Tyskland

2 månader användning av appen

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