Trustpilot Reviews
- 定价
-
提供免费套餐
- 亮点
- 深受美国商家喜爱
- 可直接在 Shopify 后台使用
- 评分
- 1.4 (112)
- 开发人员
- Trustpilot
配图图库
将真实客户评价转化为流量、销售和忠诚度。
通过在购物者研究下一次购买的地方建立出色的在线存在，扩展您品牌的影响力。 通过在您的网站和营销材料上展示您的评价吸引新客户，并使购物者轻松“加入购物车”。 通过发现客户评价中的趋势，了解哪些做得好，哪些做得不好，建立以客户为中心的业务，以增加客户保留率和最大化终身价值。
- 通过自动化邀请收集服务和产品评价
- 在网站上拖放评价小部件，在关键转化点增加社会认证
- 通过计入 Google 卖家评级的评价提高 Google 广告的点击率
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
- 可直接在 Shopify 后台使用
展示选项
收集评论的方式
推出日期
2021年7月14日
语言
英语
这款应用未翻译成简体中文
类别
适配以下产品：
Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo定价
免费计划
免费
- 认领个人资料页面
- 每月 50 次评价邀请
- 评价收集器小部件
- 回应评价
- 推动 Google 卖家评级
- 基础分析
- 网络支持
增强计划
$3,108 /年
- 包括免费计划的所有功能
- 无广告个人资料
- 每月 200 次评价邀请
- 8 个网站小部件
- 性能数据与分析
- 营销资产
免费计划
免费
- 认领个人资料页面
- 每月 50 次评价邀请
- 评价收集器小部件
- 回应评价
- 推动 Google 卖家评级
- 基础分析
- 网络支持
增强计划
$3,108 /年
- 包括免费计划的所有功能
- 无广告个人资料
- 每月 200 次评价邀请
- 8 个网站小部件
- 性能数据与分析
- 营销资产
评论 (112)
Incredibly unethical/immoral pricing -- completely useless for small businesses. No matter which way they spin it, $259/month to have the BASIC ability to show your score, is insanity.
Used to have a free widget that displayed score, which they removed. They try justifying their prices by the 'features', which a majority of users likely don't want nor care for.
Switched to making use of Google Reviews -- a free way to display your review score.
I'd be happy to switch back to TrustPilot and edit this review, if their practises became more consumer friendly.
Hi,
Thank you for reaching out to us with this review.
We're sad to hear you're thinking about leaving Trustpilot.
Collaboration and dialogue is most important to us and we really appreciate you taking the time to share this experience with us. Your feedback has been shared with the relevant teams to take into account and look further into.
Kind regards,
Trustpilot
Fake/Non-genuine reviews run rife on Trustpilot. And they do nothing about it to protect businesses. We have 1 star reviews about trainers, we don't even sell trainers... However Trustpilot will not investigate these issues, they allow you to flag, but will just give a generic template response. It's a shame that the site holds such buyer trust because when you start to look at the detail it's clear to see that it has real issues with fake reviews/ bots.
Looking forward to another textbook generic response to follow this below.
Hello there,
Thank you for sharing your feedback with us. We're mournful to read about your concerns, but please rest assured that we definitely don't allow fake reviews on our platform since we've zero tolerance for this matter.
We encourage you to continue flagging any suspicious reviews, as it helps us identify and address potential problems more effectively. We've safeguards, monitoring, and specially-trained teams to combat fake reviews. Which we're always improving on and investing in, as fake reviews have a serious macro impact on both customers and businesses.
Therefore, I strongly encourage you to reach out to our Content Integrity team directly filling this form to share further examples or add details:
https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
I hope the matter will be solved as soon as possible.
All the best,
Flavio - Trustpilot
Very bad experience, they installed badges on the homepage without my permission, community Q&A couldn't find removal measures, so called customer service just disappeared, will never use again!
Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.
Hello Kovendor,
Thanks for getting in touch and allowing us to give you our perspective.
We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.
This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.
There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.
I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
Thank you for your patience and have a nice day.
All the best,
Flavio - Trustpilot
Den fungere slet ikke, og kan ikke forbinde os til trustpilot, har prøvet 10 gange nu, og deres support vender ikke tilbage, min mening generelt om trustpilot er ret negativ og dette gør det bestemt ikke bedre.
支持
Trustpilot 可以回答您关于 Trustpilot Reviews 的任何问题。
开发人员
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