Trustpilot Reviews

Borderline af mafia with no care for their smaller clients. Have submitted several tickets and emails to merge our previous domain, with our new one, to consolidate all of our reviews. 0 replies from their customer service and we're left as a less trustable brand.

More than one customers reached out and questioned us why we did not publish their reviews.

A 4 stars reviewer just accused us of not being authentic as he felt that his reviewed did not get published because he did not leave a 5 stars. This is really embarrassing. This app should have helped us build trust but now it's damaging it and no one is answering the email.

Not sure whether it's because we did not pay the protection money but this app is really a big joke. This app is about review and trust but it offer the least transparent, the worst experience and get the lowest review hahha

This company is clearly trying to exploit sellers and should be removed from Shopify. They demand the removal of any reviews or references to Trustpilot unless you pay them what essentially amounts to a ransom

Happy to be leaving Trust pilot, horrible experience, 12 month contracts for a review service is redicolus, moving to a monthly contract with another provider. Also going forward we will own our own reviews,

we would give 0 stars if we could. for days now, it just says "technical error" when we try and intergrate it into out store, or says that a website is already linked. we are getting no help and have been sucked in to a 12 month contract. we are a small business and can simply not afford to pay for something we are not using.