Trustpilot Reviews
配图图库
亮点
-
位于美国
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可直接在 Shopify 后台使用
关于此应用
推出日期
2021年7月14日
语言
英语
这款应用未翻译成简体中文
类别
产品评论 , 搜索引擎优化 (SEO)适配以下产品:
Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo将真实的客户评价转化为流量、销售和忠诚度。
通过在购物者研究他们的下一次购买的地方建立出色的在线存在来扩大您的品牌影响力。 通过在您的网站和营销材料上展示您的评价来吸引新的客户,并使购物者能够轻松地“添加到购物车”。 通过发现您的客户评价中的趋势,了解什么有效,什么无效,以增加客户保留率和最大化生命周期价值,建立以客户为中心的业务。
- 通过自动化的评价邀请收集服务和产品评价
- 在网站上拖放评价小部件,以在关键转化点添加社会证明
- 通过计入Google卖家评级的评价提高Google广告的点击率
包含自动翻译的文本
定价
免费计划
免费
- 认领个人资料页面
- 每月100个评价邀请
- 2个TrustBox小部件
- 回应评价
- 驱动Google卖家评级
- 基本分析
- 网络支持
标准计划
$3,000 /年
- 所有免费计划的功能
- 无广告个人资料
- 每月500个评价邀请
- 8个TrustBox小部件
- 高级分析
- 营销资产
- 客户成功支持
免费计划
免费
- 认领个人资料页面
- 每月100个评价邀请
- 2个TrustBox小部件
- 回应评价
- 驱动Google卖家评级
- 基本分析
- 网络支持
标准计划
$3,000 /年
- 所有免费计划的功能
- 无广告个人资料
- 每月500个评价邀请
- 8个TrustBox小部件
- 高级分析
- 营销资产
- 客户成功支持
107 条评论
Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.
Hello Kovendor,
Thanks for getting in touch and allowing us to give you our perspective.
We understand that it can be frustrating if your clients' reviews are removed from the platform, especially when under invitation. We want to assure you that this is not something that is done arbitrarily. Reviews are only removed when our software detects an unusual pattern or feature in a review. To keep Trustpilot safe and reliable, we've got an automated detection software that scans every review posted on Trustpilot. Our software is constantly being refined and improved to identify any historic reviews that may go against our guidelines.
This could be for example if the reviewer has more than one Trustpilot account or if the review has been identified as being written from an IP address related to the business.
There are many reasons why this could be the case. In some instances, we can't give a definitive answer as it would compromise our internal processes and allow our fraud prevention processes to be circumvented.
I strongly suggest contacting our Content Integrity Team using this form in case you have further questions: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
Thank you for your patience and have a nice day.
All the best,
Flavio - Trustpilot
Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store
Hello there,
Thanks so much for your review on our App, the appreciation for our platform, and for your patience.
Instead, we're sorry to hear that you feel our prices are too expensive. For the increased exposure and access to a broad range of potential customers that Trustpilot offers, we feel that our packages are competitively priced and hope that they will be of use to you and your business in the future.
However, we hope that you will benefit anyway from operating a free profile on Trustpilot, since a great number of businesses on Trustpilot use our services for free and report great success in doing so.
Last but not least, if you're facing any technical issue related to our platform, please feel free to get in touch with our Support Team by filling this module: https://support.trustpilot.com/hc/en-us/requests/new
All the best,
Flavio - Trustpilot
A complete nightmare.
1) they change your language without consent, no matter what I do, won't get fixed
2) the widget settings doesn't work
3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do
4) customer service completely useless with robotic response and absolutely resolved nothing
5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data.
Never install this lowsy app if you don't want to go through this nightmare.
They are super expensive too, 199 a month for this service? Seriously?
Hello there,
Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide.
However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new
Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here.
All the best,
Flavio - Trustpilot
Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.
Hello,
Thanks for getting in touch,
Sorry to hear about the issue you're facing with the widgets not working. If you can please reach out to our Technical Support Team and we'll help investigate this further for you: https://support.trustpilot.com/hc/en-us/requests/new
Kind regards,
Widget stopped working by the end of November 2023. Doesn't appear. Other Reviews has the same issue.
Can't open the App and shows white screen.
Pls fix this somehow.
Thanks
关于此应用
推出日期
2021年7月14日
语言
英语
这款应用未翻译成简体中文
类别
产品评论 , 搜索引擎优化 (SEO)适配以下产品:
Google, Facebook, Slack, Zendesk, Mailchimp, Klaviyo