TrustReviews: Product Reviews
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My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com
Very happy with this app, the customer service team were available on a Saturday (weekend) Ebrahim was very helpful I got a resolution within 15 minutes. Highly recommended by me.
We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in ...
Really simple to use and manage. Customer Service team are usually pretty quick to help via chat and resolve things remotely where possible.
We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.
I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.
Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.
Ahsan was very helpful with ensuring this app was quickly integrated into my store! This app was installed today and I'm still learning about how to navigate all the features.
So far, Ahsan (TrustReviews) excellent service, professionalism and very responsive actions has been phenomenal!
Service was the best!
this app is amazing. we got too much opportunities in free plan. even though the customer support is awesome. 100% recommended
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made.
The issue was resolved in just a couple of minutes.
Service was prompt, professional, polite, and competent.
Thank you!
Great support
The app is easy to use and has everything I need. Their customer service team is amazing – they helped me with an issue right away. Highly recommend!
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
Easy to set up and manage, if there's an issue developers are very responsive and quick to resolve any issues
Added 27/03/24: Fantastic to deal with when I had an issue in pending reviews as Ebrahim found a solution very quickly
We're so happy to have been able to help you achieve your goals with our app and customer support. Thank you for your kind words and for choosing us as your partner in business.