TrustReviews: Product Reviews
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Off the rip, their customer service is quick and efficient. They were also real helpful with any questions i had for my business , Shahroz and Ebrahim are both extremely helpful and professional. Will be using this app for reviews.
We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.
customer service fast and responsive, the app is great and easy to use!
Ahsan was very helpful with ensuring this app was quickly integrated into my store! This app was installed today and I'm still learning about how to navigate all the features.
So far, Ahsan (TrustReviews) excellent service, professionalism and very responsive actions has been phenomenal!
Service was the best!
The app is working good. I was able to add reviews to my site. Got good support from the team for any issues faced. Keep up the good work.
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com
I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made.
The issue was resolved in just a couple of minutes.
Service was prompt, professional, polite, and competent.
Thank you!
I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.
Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.
Had some problems installing it myself but contacted Ebrahim through the chat feature and he fixed it in under 10 minutes. Amazing service!!
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.
Great support, I had been struggling all evening and most of the next morning to get my reviews visible on my website. I opened the chat and got connected with someone straight away who was able to complete this task in a matter of minutes. My website looks so professional with the carousel reviews, I highly recommend this app. 10/10 for customer support
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.
If there was an option to give more stars I would. The support team was amazing in helping me with some issues, they went over and above. The ease my customers can leave a review and send automatic emails is fantastic with many more useful features. Highly recommend this app.