TrustReviews: Product Reviews

easy to use and functional well, customer service is also good
The only problem is a little bit expensive

I have enjoyed using this platform and the support has been awesome! Thanks for the help today from Shahroz.

Since Shopify took away the Product Review app I was in need of a new one. I had backed up my product reviews per Shopify's advice to a CSV file.

I had started a 14 day free trial on the Basic plan and found that the number of reviews allowed to upload was quite small. In the meantime I was having a lot of trouble getting TrustReview to work in my Shopify store.

Starting a chat, I was skeptical about the whole thing ever working for me but I was sent a collaborator request from TrustReview and within 3 hours I was up and running. They did all of the work for me on their side.

Their service was so magnificent that I upgraded my app and now I have all of my previous reviews up and running.

I love the fact that TrustReview automatically sends out review requests to my customers!

High quality product with unmatched service! What's not to love?!?

Amazing tech support. So responsive! The app is pretty easy to use so far and I love how you can import Amazon reviews to your website to get real reviews written by real customers. They also even have auto import feature to import newly written Amazon reviews to your site. I like the look and feel the how the reviews are shown and they offer a few different styles to fit your needs.

Just had the pleasure of dealing with Shahroz, I was having some difficulty integrating the app into my online store. He sorted my issues straight away, clear communication and got the issue sorted within 2-3 minutes. Thank you 10/10.

Whilst only using this app for less than 24hours, it has been easy to set up, integrate and style.
Customer support were prompt and helpful in a few initial technical questions I had during set up.
Very reasonably priced as well.

I reached out to the customer service to add review widgets to my store and they were very responsive and helped me out solve my issue faster. Good service

The app is easy to use and has everything I need. Their customer service team is amazing – they helped me with an issue right away. Highly recommend!

Customer service was quick and I didn't have to wait for someone to come to my aid. I would gladly recommend this app.

Brilliant help from an agent. The app works wonders and the help with the online live chat box is super too. He managed to sort out the app integration within minutes. The app does more than most other apps I have noticed. I actually down loaded two other apps which I ended up deleting due to how bad they did not work, and decided to go with these guys. Highly recommend this app and the customer service help was 100 great.

The app doesn't allways work which is frustrating when customers are trying to find where the review icon is, and this is now looking very unprofessional on my business if the app continues to not work, then I will delete it fully and go with someone else. You can't even talk to the online chat due to this.