Avis (874)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 février 2025

They scammed me, I paid and they said i reached my 10 000 review request quota when i only had 1 000 orders, I sent them an email 12 February and till today I am waiting for a resolution!!!

Lotus Pēs
Afrique du Sud
5 mois d’utilisation de l’application
9 novembre 2024

When I delete the app, the stars and numbers of the reviews remain near the product name

plantera
Royaume-Uni
22 minutes d’utilisation de l’application
TrustApps a répondu 10 novembre 2024

Hi,

Sorry about the experience you had with our app. Our support team will reach out to you to help you with removing the stars from your store.

Modifié le 2 janvier 2025

Terrible. Have been ignoring my requests to fix their app errors for months.

Personal Alarms Australia
Australie
8 mois d’utilisation de l’application
Modifié le 2 octobre 2024

Extrêment dessus
Depuis plus d'un mois, les clients peuvent uniquement mettre des étoiles sans rédigé d'avis. Alors que tout marché bien avant sans rien touché cela s'est déclenché.
Le service client ne comprend pas et répond complètement à côté !
Deçu de cette fin

Bracelet
France
7 mois d’utilisation de l’application
TrustApps a répondu 13 mars 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

20 juin 2024

The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake ...

Caninos
France
Environ une heure d’utilisation de l’application
TrustApps a répondu 21 juin 2024

Thank you for sharing your experience with us. We take all feedback seriously and strive to ensure that our app and support services promote only genuine and authentic ...

Modifié le 15 mai 2024

Original review:
The app is for starters and is slowly being developed and more features are being added. They are very quick to respond and add the features that the big players have in this space. Work with the customer service team and find out how quickly they add features to this app. Highly responsive! A++++++++!

After 6 months of using:
I'm sorry but there are too many instances where the ...

Earth Harmony Retail
États-Unis
11 mois d’utilisation de l’application
TrustApps a répondu 13 octobre 2023

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

Modifié le 21 mars 2024

very heplful with install but it is so limited on free plan that it is useless

Rocket Cornhole Bags
États-Unis
30 jours d’utilisation de l’application
TrustApps a répondu 22 mars 2024

Hi,

Our free plan is very generous and provide most of functionality to get you started with setting up reviews widgets and collecting unlimited reviews from your customers. ...

14 janvier 2024

Advertises a free plan, but I literally cannot use it without first paying for a subscription. Even if I cancel the menu, any time I click to the app it just takes me to the paid subscription checkout. Misleading.

glitch.mov
États-Unis
1 minute d’utilisation de l’application
TrustApps a répondu 15 janvier 2024

I am sorry about the confusion. We do have a free plan at this moment. Once you subscribe to a paid plan after installing the app, you can switch to free plan and your paid ...