TrustReviews: Avis clients , 731 avis
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I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made.
The issue was resolved in just a couple of minutes.
Service was prompt, professional, polite, and competent.
Thank you!
I love this review app. It has a clean nice layout and the developers are very quick to help you.
The customer service and the features of this apps are really amazing. Would recommend this to everyone and Mr. Ebrahim from the customer support team is really amazing. He helped me with the issues really fast. Best review app I can say
Off the rip, their customer service is quick and efficient. They were also real helpful with any questions i had for my business , Shahroz and Ebrahim are both extremely helpful and professional. Will be using this app for reviews.
We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.
Customer service was quick and I didn't have to wait for someone to come to my aid. I would gladly recommend this app.
Ahsan is great. He was quick to help and answer my questions. I am a new e-comm business so reviews are essential for me right now so I am happy I found this app!
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
we just installed this app and so far the support has been good. Answering our questions quickly. Looking forward to exploring this app further. Thanks Ahsan for the help!
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
Ahsan was very helpful with ensuring this app was quickly integrated into my store! This app was installed today and I'm still learning about how to navigate all the features.
So far, Ahsan (TrustReviews) excellent service, professionalism and very responsive actions has been phenomenal!
Service was the best!
Trust Reviews really came through for us. Shopify had mothballed our product reviews app, and it left us in a dark place. We didn't want to, we couldn't, lose our valuable pool of customer coffee reviews from years past.
The TrustReviews team were able to surmount several technical challenges and successfully imported our reviews into their app! A great relief to us!!
Thank you so much, for your valuable review. That means a lot to us.
The aesthetic is a nice feature and the customer service and responsiveness is appreciated! So far, quite happy with this integration. Thanks!
Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.