TrustReviews: Product Reviews
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Great customer service in getting my app set up! Thank you!
Thank you so much, for your valuable review. That means a lot to us.
Great customer support. Recommend!
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
Fantastic support!!!!
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
I've been wanting an option for folks to leave reviews in my shop, and I've been wanting one that's formatted like this since I made my shop. I'm so happy to have found this app- there's so many options and it's so easy to use!
Thank you for your review. We are always looking to add more features in our app. Please provide your feedback and our team will consider it.
Downloaded app and was offered held straight away, great service and so far, the app is great to use.
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
Great help good service
I love this review app. It has a clean nice layout and the developers are very quick to help you.
Very Helpful ! fixed my issue in seconds literally!
Terrific app and great customer service!
The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake names and emails. This created an uncomfortable situation, prompting me to decide to delete their app, as I didn’t want to be involved in misleading practices.
Thank you for sharing your experience with us. We take all feedback seriously and strive to ensure that our app and support services promote only genuine and authentic reviews.
We apologize for any confusion or discomfort caused during your interaction with our team. Our intention is to provide tools that help gather legitimate feedback from your customers. Encouraging fake reviews is against our policies and principles.
We will review this matter internally to ensure clarity and adherence to our guidelines. Your feedback is invaluable in helping us maintain the integrity of our services.
If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly at trustreviews-support@trustapps.co.
Thank you for bringing this to our attention and for helping us improve.
Sincerely,
Rishabh
TrustReviews Team