Reviews (876)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting store credibility by importing reviews from platforms like Amazon and AliExpress. They praise its customizable widgets, automatic review reminders, and seamless Shopify integration. The auto-import feature keeps review content updated, and the customer support is noted for being responsive and helpful, even during holidays. Merchants appreciate the professional look it adds to product pages and its user-friendly interface.

March 29, 2024

This is a great app for reviews! I previously used Loox, but wanted a to try another layout and TrustReviews has big customer images and many options for what additional information you want to show on your page. I emailed them and asked for assistance and within 10 minutes my issue was resolved. Was not expecting to hear back until a day after, so I am very happy with this app and the customer support. Highly recommended and will use again.

Serenity Team
United States
3 days using the app
TrustApps replied April 2, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

July 30, 2024

Very good support and app. They respond really fast and help you with everything.

SHADES
Austria
3 months using the app
May 15, 2024

Since Shopify took away the Product Review app I was in need of a new one. I had backed up my product reviews per Shopify's advice to a CSV file.

I had started a 14 day free trial on the Basic plan and found that the number of reviews allowed to upload was quite small. In the meantime I was having a lot of trouble getting TrustReview to work in my Shopify store.

Starting a chat, I was skeptical about the whole thing ever working for me but I was sent a collaborator request from TrustReview and within 3 hours I was up and running. They did all of the work for me on their side.

Their service was so magnificent that I upgraded my app and now I have all of my previous reviews up and running.

I love the fact that TrustReview automatically sends out review requests to my customers!

High quality product with unmatched service! What's not to love?!?

The Oilerie
United States
1 day using the app
September 14, 2024

SAV Réactif et efficace, application simple a utiliser et a mettre en place avec une grande possibilité de personnalisation

My Store
France
21 days using the app
Edited June 20, 2024

Ahsan's response was quick with a live person answering my questions immediately. The user support provided by Ahsan was excellent! he solved my issue in about 5 min.

Wild Edge Keto ltd
Canada
4 months using the app
TrustApps replied March 26, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

July 29, 2024

I am very, very happy with this app. For the price, it's unbeatable. I wrote to support via the chat and received an answer within 2 minutes. No matter how many questions I had, everything was explained to me perfectly.
Thanks to the app, my sales page looks much better

Laies
Germany
4 days using the app
May 29, 2024

Amazing tech support. So responsive! The app is pretty easy to use so far and I love how you can import Amazon reviews to your website to get real reviews written by real customers. They also even have auto import feature to import newly written Amazon reviews to your site. I like the look and feel the how the reviews are shown and they offer a few different styles to fit your needs.

Wholesome Provisions
United States
5 days using the app
Edited November 18, 2024

Customer service is everything and this team is always there to help resolve any issues.

Selenia Beauty
United States
8 months using the app
TrustApps replied April 2, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

October 9, 2024

Great features, and amazing customer service! Love this app!

Author Kristeen Groth
United States
About 2 hours using the app
Edited August 20, 2024

Ahsan was so helpful when I needed assistance today. He took care of everything and was friendly and professional.

Minding My pH
United States
5 months using the app
TrustApps replied April 15, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.