TrustShop: Product Reviews
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리뷰 (321)
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평점별
So kind. I received a lot of help. The responses to my inquiries were fast, and I want to continue using this app.
いつも迅速に対応していただきありがとうございます。時差を感じさせないほどスピーディーなサポートで、安心して利用することができています。
現状では修正できない箇所もあるため、今後のアップデートで対応できるようになると嬉しいです。
開発チームの皆さま、引き続きよろしくお願いいたします!
Thank you for always responding so quickly. Your support is so prompt that I don’t even notice the time difference, which gives me peace of mind when using the service.
There are some areas that can’t be fixed at the moment, so I’d be happy if they could be addressed in future updates.
To the entire development team, I look forward to your continued support!
Hi there,
Thank you so much for your kind words! We’re really glad our support has been helpful and timely for you.
We truly appreciate your feedback on improvements — it means a lot, and we’ll keep working to make the app better in future updates.
Thanks again for your support!
Best regards,
TrustShop Team
I had an issue which I couldn't figure out on my own and Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it. Great customer service, and I am very happy. Thank you :)
Great functionality and the support is super, especially of you get to chat with Anna.
Easy to use and the help desk was fantastic!
Ley was great to work with and helped me resolve my issues quickly. Highly recommend using their application - customer service is excellent.
Mega gute App, super Support! Bin unfassbar zufreiden mit allem und die Mitarbeiter geben sich echt viel mühe dinge möglich zu machen und sind dazu noch super respektvoll.
Sehr guter Kundenservice, wir hatten ein Problem mit der App, das nicht durch uns beeinflusst werden konnte. Der Support hat innerhalb von 24h das Problem für uns behoben. Die Reaktionszeit des Support war auch vollkommen zufriedenstellend in unserem Fall. Wir hoffen drauf, dass unser Anliegen in einem Patch dauerhaft behoben wird.
Hallo,
vielen Dank für die 5-Sterne-Bewertung und das positive Feedback! Es freut uns sehr zu hören, dass wir Ihr Anliegen innerhalb von 24 Stunden lösen konnten und dass Sie mit unserer Reaktionszeit zufrieden waren.
Falls Sie weitere Fragen oder Anregungen haben, sind wir jederzeit über den In-App-Chat oder per E-Mail für Sie da.
Mit freundlichen Grüßen,
Ihr TrustShop-Team
The app is amazing and the support staff go well beyond typical support, highly recommended
Needed help configuring the TrustShop reviews app and the chat option with a live person was amazing - gave me step by step instructions how to configure and customize the reviews. Thank you!!!