TZ Product Filter & Search Bar
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Recensioner (223)
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Do I really need to install a Chrome extension that can read and change my data on ALL websites? This is not necessary to modify insert scripts into the e-commerce code. Who knows what's underneath... be careful with this app
Hi there,
We're sorry to hear about the trouble you experienced.
The app has since been greatly enhanced, now with 30+ robust features, optimized performance, and a wave of recent 5-star reviews that reflect how far it's come. We'd love for you to give us another chance and explore the latest version.
Sincerely,
TrustZ Team
Not working Payment Badges on Product page
De momento una estrella, porque no se ha podido, ni instalar, ni cargar la app.
Hi there,
We’re sorry to hear about your experience with our app. We haven’t received any prior support requests regarding this issue, so we’d really appreciate it if you could give us another chance to assist you by replying to our follow-up email.
Look forward to hearing your reply.
Best regards,
The TrustZ Team
Bad experience. First off, the app doesn't work. But you don't get to find that out until the app forces you to download a Chrome extension (extremely dodgy, possibly spyware!
App looks great on the app store but in reality it will waste your time
Hi there,
We're sorry to hear about your experience. Since then, the app has been significantly improved — now offering 30+ powerful features, smoother performance, and many recent 5-star ratings that reflect its current quality.
We'd be happy to welcome you back to explore the latest version.
Sincerely,
TrustZ Team
We just installed your App but are yet to use the respective features so we can't give a rating.
But my questions are:
(1): Why are we as installers of your App compelled to make a review right after installing the App but before activating and using features of the App? What review do you expect us to make prior to using the App?...a 1 star review rating with a negative review?
(2): Why do you explicitly state all features of an App is absolutely free but when someone installs it, you then tell them that I need to pay for premium features?
Sorry to say but your techniques are not transparent, not honest and trustworthy enough.
(3): They haven't responded to our mail. How then do you expect us to trust and rely on you when we have concerns when your customer support does not respond to our concerns via mail?
I'll only return to give you a positive review after using the App for a considerable time and not having any issues and having the good support of your customer support team. We will then return to give you a higher review rating.
REVIEW OF MY REVIEW:
(4): After giving them a 1-star review, they restricted me from using the App. The App never launched thereafter so I don't have access to the App. I will as well uninstall the App and go for an alternate App.
Please don't share our emails with any third-party. We DO NOT welcome any phishing or spam mails from anyone whosoever.
Dear Social Media Shopping Mall store admin,
We sincerely apologize for the frustration and misunderstanding you experienced while using our app. Please understand that this is absolutely not the experience we want any merchant to have.
We sincerely appreciate the opportunity to have supported your store, and we truly hope to have another chance to cooperate with you in the future.
Best regards,
TrustZ Team
Crashed My Store Be Careful
Hi there,
We’re sorry to hear about your experience with our app. We did not receive any prior support requests regarding this issue, so we would appreciate it if you could give us another chance to assist you.
By default, all widgets are deactivated, and only you or your store admin can enable and disable them easily.
Look forward to hearing your reply.
Best regards,
The TrustZ Team
labelled as FREE but isn't Free... lies
Unable to trial without paying.
Settings lassen sich im Browser nicht bearbeiten. Einzelne Funktionen sind im Theme / Shop nicht sichtbar, werden im Admin Backend jedoch als aktiv dargestellt. Fühlt sich nicht gut an damit zu arbeiten.
Hi there,
We're so sorry for the inconvenience you experienced and want to take a closer look to help you resolve this as soon as possible. In many cases, this can be related to theme compatibility or a small configuration issue that we can quickly fix.
Therefore, can you kindly let us know the theme you are currently using and the feature you want to use in TrustZ?
Once we have this information, we’ll investigate immediately and help make sure everything works correctly in your store.
Look forward to having your response.
Best regards,
TrustZ Support team
Fake ..nothing works and its not Free as mentioned
Hi there,
We’re sorry to hear about your experience with our app. We did not receive any prior support requests regarding this issue, so we would appreciate it if you could give us another chance to assist you.
Look forward to hearing your reply.
Best regards,
The TrustZ Team
