TZ Product Filter & Search Bar
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Recensioner (252)
Förfina
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Efter omdömen
labelled as FREE but isn't Free... lies
Settings lassen sich im Browser nicht bearbeiten. Einzelne Funktionen sind im Theme / Shop nicht sichtbar, werden im Admin Backend jedoch als aktiv dargestellt. Fühlt sich nicht gut an damit zu arbeiten.
Hi there,
We're so sorry for the inconvenience you experienced and want to take a closer look to help you resolve this as soon as possible. In many cases, this can be related to theme compatibility or a small configuration issue that we can quickly fix.
Therefore, can you kindly let us know the theme you are currently using and the feature you want to use in TrustZ?
Once we have this information, we’ll investigate immediately and help make sure everything works correctly in your store.
Look forward to having your response.
Best regards,
TrustZ Support team
Do I really need to install a Chrome extension that can read and change my data on ALL websites? This is not necessary to modify insert scripts into the e-commerce code. Who knows what's underneath... be careful with this app
Hi there,
We're sorry to hear about the trouble you experienced.
The app has since been greatly enhanced, now with 30+ robust features, optimized performance, and a wave of recent 5-star reviews that reflect how far it's come. We'd love for you to give us another chance and explore the latest version.
Sincerely,
TrustZ Team
Not working Payment Badges on Product page
De momento una estrella, porque no se ha podido, ni instalar, ni cargar la app.
Hi there,
We’re sorry to hear about your experience with our app. We haven’t received any prior support requests regarding this issue, so we’d really appreciate it if you could give us another chance to assist you by replying to our follow-up email.
Look forward to hearing your reply.
Best regards,
The TrustZ Team
Sounds great in theory. In practice, the app does not work. The customisation settings are all greyed out and all the reviews are very questionable. Do not waste your time.
Hi there,
We’re sorry to hear about your experience with our app. We did not receive any prior support requests regarding this issue, so we would appreciate it if you could give us another chance to assist you.
Look forward to hearing your reply.
Best regards,
The TrustZ Team
Bad experience. First off, the app doesn't work. But you don't get to find that out until the app forces you to download a Chrome extension (extremely dodgy, possibly spyware!
App looks great on the app store but in reality it will waste your time
Hi there,
We're sorry to hear about your experience. Since then, the app has been significantly improved — now offering 30+ powerful features, smoother performance, and many recent 5-star ratings that reflect its current quality.
We'd be happy to welcome you back to explore the latest version.
Sincerely,
TrustZ Team
Crashed My Store Be Careful
Hi there,
We’re sorry to hear about your experience with our app. We did not receive any prior support requests regarding this issue, so we would appreciate it if you could give us another chance to assist you.
By default, all widgets are deactivated, and only you or your store admin can enable and disable them easily.
Look forward to hearing your reply.
Best regards,
The TrustZ Team
Unable to trial without paying.
Not working at all.
Hi Djolie store admin,
We sincerely apologize for the inconvenience you experienced while using our app.
However, after carefully reviewing your case, we were unable to find any previous support request or communication from your side regarding this issue. In many cases, problems can be resolved quickly once our technical team has the opportunity to investigate directly.
To help us address this matter properly, we kindly ask you to provide more details about the issue you encountered, including screenshots, error messages, or the affected store pages if possible. Our team is fully committed to investigating the situation promptly and ensuring the app functions correctly on your store.
We always value customer feedback and take every concern seriously. We would greatly appreciate the opportunity to assist you and resolve this experience for you.
We look forward to your response.
Best regards,
TrustZ Support Team
