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TryNow has been so easy to implement and I'm excited to get this program launched and see how customers use this opportunity as a bridge between in-store experience and online shopping. Elena has been so helpful through every step of the process and the team resolved any issues quickly and provided documentation so that I knew how to use the app. I'd give it 10 stars if I could!
Wow! Thank you so much. The idea for TryNow actually came while working at a children's clothing store, so it's only fitting that you're an early adopter of our app. We're so grateful for your partnership.
Working with Elena and the TryNow team has been an extremely positive experience. Not only is the platform effective for substantially increasing conversion rate, but the merchant support is A+. I'm looking forward to growing the relationship with TryNow as more customers learn about and embrace the Try Before You Buy concept.
Great service - chat service is amazing, they were able to help me integrate trynow in a very timely manner. Definitely recommend!
Founder Ben Davis and team have put together a terrific product that just keeps getting better. The folks we've been working with - Sam, Jennifer, Ali & co have gone above and beyond to help us get set up - working tirelessly through our unusual funnel setup. Highly recommended.
The TryNow team has been a fantastic partner to our business. The TryNow team provides an extremely high level of implementation support, both technical and strategic. The onboarding process was a breeze, and we are seeing encouraging early results. We would strongly recommend this tool and this team!
TryNow has been been a critical tool for us in converting new customers. It solves for that in-store try on experience with zero risk to the shopper. We quickly saw a return on investment and are excited to continue our partnership.
Elena has been the BEST to work with! She truly takes a personal approach when it comes to my business and setting up the Try Now functionality. She gets me jazzed about the possibilities and working with her makes me feel like I'm working with someone on my team. Thank you, Elena!
Elena is most certainly the best! Thank you for your partnership and for taking the time to leave us a review.
I think this app has a lot of potential. I have not been able to use it yes since I cannot get the support I need to get it working on my website. When I contacted support, it took days to get back to me and I was told that they do not offer onboarding and I was referred to self onboarding in the merchant portal. I still can't get the app to work. Like I said the app has a lot of potential but the support is lacking. I think that any developer that offers an app on Shopify, should be prepared to provide excellent support and if they are unable to handle the amount of support, then they shouldn't make their app available on Shopify. Maybe the developer will see this review and do the right thing, which would be to provide excellent customer support that will get the app working. I will change my review to 5 stars if the support team helps me with the installation so that I can actually use the app.
TryNow has been amazing! Benjamin, Jennifer, and the whole team are super supportive, from setup to going live. They quickly tackle any issues and are always one step ahead, making everything run smoothly. Their top-notch service has made us loyal fans; we can’t imagine going anywhere else. Our customers love this option, and we’re excited about continuing to grow with TryNow!
It's a great product as it helps us get customers who are on the fence about shopping with us. The set-up is seamless and the team behind TryNow is amazing, very responsive and knowledgeable. You have nothing to lose with Try Now as they only charge you on net sales.