Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
Bearbeitet am 29. Juni 2022

I think this app has a lot of potential. I have not been able to use it yes since I cannot get the support I need to get it working on my website. When I contacted support, it took days to get back to me and I was told that they do not offer onboarding and I was referred to self onboarding in the merchant portal. I still can't get the app to work. Like I said the app has a lot of potential but the support is lacking. I think that any developer that offers an app on Shopify, should be prepared to provide excellent support and if they are unable to handle the amount of support, then they shouldn't make their app available on Shopify. Maybe the developer will see this review and do the right thing, which would be to provide excellent customer support that will get the app working. I will change my review to 5 stars if the support team helps me with the installation so that I can actually use the app.

Best Brand Vacuums
Vereinigte Staaten
6 monate mit der App
14. Oktober 2022

I can't get support to help me so I had to give a 1-star review. The need support to get back to a customer more quickly!

A Blissfully Beautiful Boutique
Vereinigte Staaten
4 monate mit der App
TryNow: Try Before You Buy hat geantwortet 6. Juni 2023

I'm so sorry you weren't able to get the support you deserve. Would you like to set up a call to discuss? You have my email address, and I hope to speak with you when the time is right on your end!