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TryNow's team is exceedingly helpful and informative. They are super responsive and incredibly knowledgable. The software is easy to integrate and has been an excellent addition to our website.
Working with the TryNow team has been great. They made the onboarding process seamless by providing guidance on our TryNow collections and assets for a low-lift setup. We chose TryNow to recreate the in-store dressing room experience online and boost conversions as we increased customer acquisition efforts. Since launching, we've seen rapid customer adoption and an impressive 6% conversion rate. On top of that, our customers absolutely love the program.
Once we can get that product into a customer’s hands, they’re going to keep it. TryNow is a priority to enable more customers to get their hands on the product. A $10 decrease in CAC, when you can extrapolate that across thousands of new customers, that’s more than going to offset an uptick in return rate. The team at TryNow have been exceptional partners.
We've been with TryNow for quite a few years now and I have seen drastic improvements overtime. They are always try to up their game and ensure clients' satisfaction is top priority.
Ben, Alicia are hands on and ready to respond at any given time. Luisa have been super helpful for my Customer Service Team as well.
I feel very confident with the Team and now even with Checkout Extensibility with Shopify Plus, everything went smoothly and compatible with majority of the app features. We also see the customer's satisfaction in our Dashboard which always a win.
Great ROI as well. Keep up the good work guys!
If you're looking for a way to gain consumer trust in your new or existing product, offering the option to try it for FREE is a game changer.
TryNow has helped us encourage customers to order from us by trusting that once they do try our product, they will want to keep it! It also allows our customers to order a few options to compare, saving us from multiple orders and the expense of shipping multiple times. TryNow has a very responsive support team which you don't always get with apps and our customers LOVE the easy process and we love that we don't have to worry about follow-ups and managing delayed payments or failed payments! Total game changer.
The TryNow team (with Ali as our main point of contact) have been a delight to work with in developing our Home Try-On program. The app is easy to use and the integrations make it simple for us to manage try-ons within our existing tech stack. Thank you, Ali and team!
Integration was a challenge but the technical support team came through and made the necessary customizations to make it work on our theme. App works as promised - thanks to the support team! Highly recommend!
Thank you so much! We loved working with you and we look forward to helping you build a successful Try Before You Buy program!
Working with the TryNow team over these last few years has been really amazing. Every single touch point has been great. You can feel they're invested in your business as much as you are, and onboarding was great. Our shoppers really love TryNow. The feedback has been nothing but positive. Over the last few years, being a sustainable company, we've had to increase some of our pricing, and TryNow has significantly reduced price sensitivity.
So grateful to have found TryNow. Elena and Jennifer were incredibly helpful in getting us set up and troubleshooting any integration issues along the way. This service helps us automate a service we were cobbling together through website work arounds and lots and lots of manual entry work. We officially launched this month and are excited to see how things progress! A huge thank you again to the team at TryNow.
And we're so grateful to partner with you! Thank you so much for leaving such a thoughtful review. Customer centricity is very important to us, and we're glad we're delivering on that for you.
We have been using TryNow since its beginnings 2 years ago. The TryNow team has been extremely helpful in updating us on improvements, helping us with problems, and consistently meeting with us to look for ways to improve our sales. Try before you buy has helped our customers feel comfortable about trying different sizes and styles with their orders, increasing customer satisfaction while increasing order volume. TryNow has been an integral part of our growth as a company.
Thank you to the Lime Ricki team for being such incredible partners. It's been a great several years, and we're glad to now be working with you on our natively integrated Shopify App. Thank you so much for your partnership. Onward!