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Working with TryNow has been great – their support (we spoke to Luisa) is easy to reach and always responds with helpful information. The setup was super simple; we currently use TryNow for a renting functionality and had multiple customizations we had to do to get TryNow working exactly the way we wanted it to – the team was there with us at every step. I can't stress enough how helpful the support is at TryNow.
We're very happy we chose TryNow, and are looking forward to working with them for a long time yet!
Such a delight to work with! The TryNow team cares about their craft, and it shows. Since we started working together, the communication has been quick and clear. Very reliable and approachable team. The user experience/app is equally brilliant, the TryNow entry points on the website are simple and visually integrates with the overall site branding. Our customers have been loving the easy integration. Lastly, it has helped us build that trust with our customers and reach them when they can't reach us in-store.
This has been a great app for our company! We are very pleased so far. The representatives are responsive and friendly. The interface is easy to use and informative. We would recommend this to others!
Super responsive team and great app to increase AOV and CVR!
TryNow has been an excellent addition to our customer experience arsenal. Their support team has been excellent pre and post implementation. Conversions have gone up since partnering. Highly recommend.
TryNow's team is exceedingly helpful and informative. They are super responsive and incredibly knowledgable. The software is easy to integrate and has been an excellent addition to our website.
Working with the TryNow team has been great. They made the onboarding process seamless by providing guidance on our TryNow collections and assets for a low-lift setup. We chose TryNow to recreate the in-store dressing room experience online and boost conversions as we increased customer acquisition efforts. Since launching, we've seen rapid customer adoption and an impressive 6% conversion rate. On top of that, our customers absolutely love the program.
We've been with TryNow for quite a few years now and I have seen drastic improvements overtime. They are always try to up their game and ensure clients' satisfaction is top priority.
Ben, Alicia are hands on and ready to respond at any given time. Luisa have been super helpful for my Customer Service Team as well.
I feel very confident with the Team and now even with Checkout Extensibility with Shopify Plus, everything went smoothly and compatible with majority of the app features. We also see the customer's satisfaction in our Dashboard which always a win.
Great ROI as well. Keep up the good work guys!
The TryNow team has been a fantastic partner to our business. The TryNow team provides an extremely high level of implementation support, both technical and strategic. The onboarding process was a breeze, and we are seeing encouraging early results. We would strongly recommend this tool and this team!
Working with the TryNow team over these last few years has been really amazing. Every single touch point has been great. You can feel they're invested in your business as much as you are, and onboarding was great. Our shoppers really love TryNow. The feedback has been nothing but positive. Over the last few years, being a sustainable company, we've had to increase some of our pricing, and TryNow has significantly reduced price sensitivity.