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Tuctak Video Contact Center

The effortless contact center solution for businesses.

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$10 /mois. Essai gratuit de 7 jours. Des frais supplémentaires peuvent s'appliquer.

Spécificités de l’application

  • Technologie de pointe : fonctionne avec les thèmes les plus récents

Section des valeurs clés

Call Center

Our widget will allow customers to call you from anywhere in the world without worrying about call charges.

Video Call & Live Chat

Show your customers the product, communicate with them directly from your website online.

Call Flow Design

Tuctak makes it as simple as a drag-and-drop to build call flow for your business.

Détails de l'application

Tuctak Video Contact Center

Tuctak Video Contact Center

Video Contact Center Help to Improve Digital Sales & Customer Service

Use cases of Video Contact Center

  • High Networth Sales

When you are making a high-value sale, you want to see the person to understand the body language and non-verbal cues which will help you make the right decision. E.g. loan interview with MSME or learning programs for children

  • Customer Service Requiring Additional Information

While servicing customers, if you want to get additional information like the customer needs to show a device or share his screen, it can be done quickly in real-time over video chat.

Explore how video based call centers can improve your customer service.

  • Increase First Contact Resolution (FCR)
  • Lesser touchpoints, more effectiveness
  • Humanize call center experience
  • Combine video chat with co-browsing for contextual support
  • Reduce customer service costs
  • Monitor Quality of Service
  • Boost productivity of call center reps
  • Gain feedback faster personally

Date de lancement

Tuctak Video Contact Center

Tuctak Video Contact Center

Video Contact Center Help to Improve Digital Sales & Customer Service

Use cases of Video Contact Center

  • High Networth Sales

When you are making a high-value sale, you want to see the person to understand the body language and non-verbal cues which will help you make the right decision. E.g. loan interview with MSME or learning programs for children

  • Customer Service Requiring Additional Information

While servicing customers, if you want to get additional information like the customer needs to show a device or share his screen, it can be done quickly in real-time over video chat.

Explore how video based call centers can improve your customer service.

  • Increase First Contact Resolution (FCR)
  • Lesser touchpoints, more effectiveness
  • Humanize call center experience
  • Combine video chat with co-browsing for contextual support
  • Reduce customer service costs
  • Monitor Quality of Service
  • Boost productivity of call center reps
  • Gain feedback faster personally

Date de lancement

Tarifs Essai gratuit de 7 jours

Basic Plan

$10/mois

10$/user/mo

  • Video contact center
  • Live chat widget
  • Call recording
  • Message templates

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

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