Turn 14 Distribution , 32 recensioner

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
17 juni 2022

After many years we decided to launch a new website on the shopify platform, and this app is absolutely a godsend. Turn 14 has been one of the best professional partners we have had in our time in business, and this app just solidifies how far they will go to make sure that their distributors have every tool possible to get the best out of their website. After initial installation of the app and loading products, we ran into a few small issues that we could not resolve and the Data team was quick and professional with their responses and actually found the issue with only a few pieces of data given to them. Want to make sure the Data team knows we appreciate their hard work and we are absolutely confident that anything that comes up in the future will be handled the same!

ums-tuning.com
USA
4 månader användning av appen
Redigerat 9 juni 2021

Im using this app at https://conquestauto.com and I must say, This is one of the most well-made apps I have come across. It just works and does what it says it does. No Errors, or inflated pricing structures like other apps. Just one flat rate pricing with no gimmicks. I have asked support for help a few times, they usually respond within minutes and are friendly and helpful. I highly recommend this app.

Conquest Auto Parts
USA
4 månader användning av appen
Data Here-to-There svarade 10 juni 2021

Hello!
I just wanted to say thank you for your review. We worked hard to make our Turn 14 app easy to use and our customer support timely and helpful. So your kind words really made our day - and I mean the whole team at Data Here-to-There :-)

4 januari 2022

This is a great app. Makes the intial setup much easier and you can't beat sync inventory etc. There are many features and filters to help the app match your specific needs. I give 4 stars on overall funtionality as some of the features or filters aren't as customizable. Limits you on certian things just a bit. The support is 5 star. I can't say enough about the customer service, they are timely in emailing back, correcting any issues and just overall education on using the app. Overall very great app to streamline your store and worth the price.

Upshift Performance
USA
4 månader användning av appen
Redigerat 2 augusti 2022

The product integration and information works well. The collections and information allow for easy customizing for your store. The fulfillment saves time making orders a breeze.

MotionAutoPerformance
USA
3 månader användning av appen
7 januari 2022

This app is very easy to use and intuitive. I was using another app for my data and it was much more tedious to use. I find Data Here To There app for Turn 14 is a set it and forget it app. The customer service from them is first class. My inquiries are answered same day and if I have something urgent they get right back to me. I would definitely recommend Data Here To There's Turn 14 app.

Race Ready Auto Parts
USA
3 månader användning av appen
4 mars 2021

Saved probably thousands of data entries and the support is amazing. Definitely recommend so you can put your time into better use elsewhere in the business.

XIIIMOTORSPORTS
Kanada
Ungefär 2 månader användning av appen
Data Here-to-There svarade 10 juni 2021

Thank you so much! We really appreciate you taking the time to leave such a positive review.

7 februari 2023

I highly recommend the DH2T Turn14 app! The customer support team is always available to help with any questions or issues, and helped avoid any headaches with the amount of data involved.

SupremePower®
USA
Ungefär 2 månader användning av appen
16 augusti 2020

The DH2T team is like no other. In terms of technical capabilities, I'm surely limited. Any questions I had were always taken seriously, and answered in a timely manner. They've given me hours of support in return for just solid customer service experience. I highly suggest working with them!

Mark,
BimmerSource LLC

BimmerSource LLC
USA
Ungefär en månad användning av appen
Data Here-to-There svarade 17 augusti 2020

Dear Mark. We appreciate your positive feedback about our Turn 14 app. We do take pride in answering questions or concerns in the most complete and timely way we can. We wish you all the best with the app and success with your store!

Redigerat 17 oktober 2022

This app is absolutely marvelous. Truly stupendous. Technical support is quick and gets things fixed on the first attempt.

Late Apex Club
USA
Mer än ett år användning av appen
Redigerat 16 mars 2023

Avoid this company, giving <5 star review = violate their agreement and they will cancel your subscription and disappear.

Currently under Shopify investigation.

Overall is ok to use. But has many issues: Not tracking quantity properly, I have to explain to many customer the order they placed is out of stock. Also has issue with Special shipping. In turn 14 portal it tells you how long the lead time might be for special order items but this app won't pass that information to your shop.

UPDATE: They reached out to me ask me to remove this review, I replied that I will remove this review as soon as they help me fix my issue. Then they threatened me to cancel my subscription. I eventually revised my review to 3 stars. On the second day, they cancelled my subscription. Be aware of this developer, if it happens to me, it can happen to you as well. And I think that's why you can only see 5-start review on this review page. I have to revise back to 1-star since they don't help you fix problems but cancel your subscription.

Now, they don't reply to my email even I said I can remove the 1-star rating to get back my subscription (They are the only app can connect to Turn14 distributer so I have no choice). And simply told me I violate the their terms& agreements (I abused their company) and never reply my message again.

Happened on 3/15/2023

Next Level Performance
USA
Ungefär ett år användning av appen
Data Here-to-There svarade 28 mars 2023

Our support team is here to help but will no tolerate abuse. This action was taken to enforce our terms and conditions.