Turn 14 Distribution

This app has been very useful to help us keep our website updated with latest products and pricing. We were having MAP issues with a different app that was supposed to be updating regularly, but was not updating as we had expected. Since using this app, we've had no MAP violations and our pricing is accurate. Support has been timely as well. Any time we have an issue/question, their support team is quick to assist and help us through it and get a resolution. I do wish the descriptions for a lot of the products were more descriptive, but that's a Turn14 problem, not a problem with the app. One thing Turn14 doesn't tell you, is that some brands do not allow product descriptions to be passed over via API, so brands like GReddy won't have good descriptions. Again, not an app issue, but something worth knowing about.

Time consuming setup as expected, but user friendly, and great support. We've used others with clunky and outdated systems that actually cost more. DH2T is worth what you pay.

If I could rate 0 stars I would! This app was the biggest waste of time for me! To start with everything was working well with the app at first, or maybe it never really worked and I never noticed... After a few days on setting everything up with the app and the distributor, I got to importing products. Now my store is very simple. I focus on one vehicle model that is relatively new. There are maybe 50 direct-fit products available for this vehicle. So I have my vehicle filtering setup to import or sync all products specific to that vehicle that is specially ordered, out of stock, or in stock. About 3/4 of the products import that I know is on the distributor's site. I thought or maybe a glitch, I reached out to DHTT and they just gave me basic robot responses in other words NO HELP. So I figured the rest of the products would just take more time. So I turned off all sync settings besides sync for the UPC code. That way I can edit product titles and descriptions so these products can follow my site's standard formatting. Well, Long story short my mistake for not saving a backup. But the DHTT app actually imported the rest of the products that haven't been imported yet. But in the process, it removed all of the Brands for the products I have already edited (lost all data on those products) So I reached out to DHTT with a few example SKUs that got deleted and a brief description of what I did to help them troubleshoot what had happened. I went back and forth with DHTT for over a week and kept getting the run-around answer that the devs are still looking into it... It got to the point that my emails were being ignored and Id have to email everyone in one thread to try to get someone to respond. This was a big waste of my time and money. Wouldnt recommend this app to anyone! On a side note, If you plan on jamming all of your products into one collection and not have any type of organization or category filtering, and no ability to change titles and descriptions. This app will probably work fine for you. I did a lot of research on this app. Just look at the other companies that left reviews, look at how their products are organized on their site and also notice that non of them have their own titles or descriptions either... If you want a proper app that can do more for you and be more efficient and effective id highly recommend looking for a different app.