Turn 14 Distribution

Absolute game changer for our store. What this app offers is a massive time saver with adding many nuance brands. If this app is used correctly, you really only need to modify the import settings to your liking. Really excited for new updates and features to come with Data Here to There. Thanks for making life easier for us guys

We 100% recommend this app integration with Turn 14 & Data Here To There if you want to streamline your daily processes and start scaling extra sales while you sleep! We are a small team with high very demand, which means we really needed this auto integration to help decrease our manual admin work. Having the ability to real time check inventory on our website, send links to each other, customers, and posting them to our socials has been a huge help for us. I especially love the ability to set items that are frequently OUT OF STOCK, to PREORDERS so our customers can choose to wait for the most in demand items. I have cut a lot of manual invoicing down for orders due to this app integration and can't be more grateful for the team at DHTT. Whenever I need help, I can always expect an email back within the same day or at most 24 hours! We love our Data Angels at DHTT and thank you for taking our shop into the ecommerce world fulltime.

Firstly, Turn 14 is an amazing company. However, Data-Here-To-There has been giving me issues since the very beginning. They seem to have had no issue taking my payment, but when it came to providing the actual service and products, they disappeared. Like other reviewers, I have had issues with products missing from my store. I reached out multiple times throughout the span of 2 or 3 weeks, and they just ignored me. They would not answer my calls or respond to my voicemails. It seems like they would rather communicate via email, which is not efficient for anyone as a business owner.
At this point, I am simply paying for a product that I can't even use. This was a complete waste of money and time as I haven't even been able to publish my store. I really wish they could rectify this issue, but Stephanie at DHTT has made no effort to do so.

*In response to their comment below my review, I'd like to mention that my review is not the only one who has had issues with communication from your team. I shouldn't have to call you multiple times to attempt to get a response to resolve issues, where your team STILL would not reach out. I have an email from your team member telling me that my money will be refunded because they don't feel like they can provide the level of attention that I need and that they have a heavy workload. Which is strange, since I wasn't looking to being refunded, your team made that choice themselves because they couldn't resolve their issues. Your team still had the opportunity to call me, yet you'd rather reply on here. Therefore, I am no longer your customer and I look forward to my refund as stated per the email. Thank you.

*& to clarify, Yes, I paid for this service, you provided the service, but there were many issues with the products being available in the catalog, which means that I had to get the issues resolved, but since that didn't happen, I could not use it for its intended purpose.