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Características
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Funciona con los temas más recientes
Acerca de esta aplicación
Fecha de lanzamiento
18 de julio de 2022
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambiosFunciona con
Ongoing WMS, Prime Penguin, DHL, Shiphero, Shipmonk, 30+ Global CarriersRetain revenue with smooth exchanges and sustainable customer-to-customer returns.
Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics.
- Direct exchanges to boost revenue and loyalty
- Customer-to-customer returns that saves both you and the planet some green
- Rich insights on return reasons, shoppers and products
- Fast, user-friendly, white-label returns portal
- All-in-one returns handling platform and real-time dashboard
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Precios
PAYG
$4.90 al mes
$4,90 per Exchange, $4,90 per Gift card, $3 per Return
- Complaints
- Shopper insights
- Product insights
- ERP- and WMS-integrations
- Direct exchanges
- Gift cards
- C2C returns
Starter
$59 al mes
Over 10 Returns - $1,25 per Return
- Include 10 Returns /month
- Complaints
- Shopper insights
- Product insights
- WMS-integrations
Essential
$99 al mes
Over 50 Returns - $1 per Return
- Include 50 Returns /month
- Complaints
- Shopper insights
- Product insights
- ERP- and WMS-integrations
- Direct exchanges
- Gift cards
- C2C returns
PAYG
$4.90 al mes
$4,90 per Exchange, $4,90 per Gift card, $3 per Return
- Complaints
- Shopper insights
- Product insights
- ERP- and WMS-integrations
- Direct exchanges
- Gift cards
- C2C returns
Starter
$59 al mes
Over 10 Returns - $1,25 per Return
- Include 10 Returns /month
- Complaints
- Shopper insights
- Product insights
- WMS-integrations
Essential
$99 al mes
Over 50 Returns - $1 per Return
- Include 50 Returns /month
- Complaints
- Shopper insights
- Product insights
- ERP- and WMS-integrations
- Direct exchanges
- Gift cards
- C2C returns
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
4 reseñas
It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!
I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges.
They have good support as well
We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.
I am unsure if the other reviews here are legitimate. This is by far the easiest returns app that we have used on Shopify and we have tried the really big ones. The problem is it does not work out of the box immediately. Your Shopify store does not sync to the app. There is also no documentation on their website or otherwise, available to help you set it up. It does not allow you to "white label" it. It also links your customers to their support team if they have problems finding their order. That doesn't seem feasible. I think the concept is brilliant and whoever set the app up is a pure genius but it doesn't work just yet and you will waste much time.
Acerca de esta aplicación
Fecha de lanzamiento
18 de julio de 2022
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambiosFunciona con
Ongoing WMS, Prime Penguin, DHL, Shiphero, Shipmonk, 30+ Global CarriersCreada por Turnr
Acerca de Turnr
Calificación promedio: 4,2
2 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Tegnérgatan 34, Stockholm, 11359, SE
Soporte técnico
Enviar un mensajeintegrations@turnr.se
Este desarrollador no ofrece soporte técnico directo en Español.