Ingrid ‑ Returns and Exchanges

Retain revenue with smooth exchanges and sustainable customer-to-customer returns.

Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics.

• Direct exchanges to boost revenue and loyalty
• Customer-to-customer returns that saves both you and the planet some green
• Rich insights on return reasons, shoppers and products
• Fast, user-friendly, white-label returns portal
• All-in-one returns handling platform and real-time dashboard