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Recently installed twik and so far the experience is good. Great staff members if you need any help or clarification they respond quickly. Thank you Twik team.
Thank you for your kind review, we wish for a prosperous partnership and mutual growth.
that app works i have had a lot of new customers the app is very easy to use and helps keep up with traffic to your store
Thank you for sharing your positive experience!
It's wonderful to hear that twik is effectively simplifying traffic management for your store. While twik doesn't generate traffic, it enhances user experiences, boosting engagement and conversions.
We're excited about our journey together and look forward to your continued success!
All are a joke. I have lost the trust. I am not finding any button to unsubscribe and all months they are continuously charging me. It is just a scam, too bad, sorry. I am asking a refund of all money they have taken from me. PLEASE REFUND ME ALL
Thank you for bringing this to our attention. We apologize for any confusion. We understand that you have had trouble unsubscribing and have been charged for using our app. We would like to remind you that disabling the app via settings does not remove it, and charges may still apply.
Our team has reached out to you via email to assist you, but we have not yet received a response. Please reach out to us so we can help resolve this issue and provide a full refund if necessary. We would appreciate the opportunity to make things right and regain your trust.
I installed the app, which was very easy to do, and started seeing an increase in sales from the start. The best part is that there was no work to be done on my end, the app does all the personalization automatically.
Love the app, sometimes the statistics won't show, otherwise the plugin is flawless. Also, the response emails sometimes go into the spam folder, so it is presumed that the team doesn't respond back. But they do revert. Apologies for not checking the spam folder.
Thank you for your kind review, it is much appreciated. We glad you enjoy twik, and are happy we eventually managed to get a hold of one another and attend to your queries. No worries about the spam folder, these things do happen, though we do what we can to prevent them. We’re always happy to help and are available shall you ever again require our assistance, and again, we truly appreciate the feedback 🙏
I just deactivated and deleted the app, however my product pages show an error 404 PRODUCT NOT FOUND. need assistance please.
I have an update from Twik and the solution has been properly corrected. Thanks to Roi and Michael for their expertise and the assistance. They both really get to the bottom of things. Twik is now installed back onto my online Shopify store. They reassured me that if it happens again to reach back out. So far so good. I am very satisfied with the outcome. Thanks again Roi and Michael for top notch services and solutions.
Thank you for your feedback. We apologize for this issue and have reached out to offer assistance and compensation. Looking forward to speaking with you and resolving this soon.
***ABSOLUTELY MUST-HAVE***
Twik has been a game-changer for our business!
We have a huge catalog with many products, making it sometimes hard for customers to find the right match for them.
Twik's no-touch personalization approach made it easier for our visitors to find their right match by re-arranging the storefront and promoting relevant products. Thanks to that we were able to generate significant new revenue and were able to invest more in marketing.
The app's user-friendly interface and personalized automations have helped us improve store metrics and boost sales. The customer support team is always available and helpful.
I highly recommend twik and think that it's a must-have for every e-commerce store.
Thank you for your positive review!
We’re glad that twik has helped your business!
It is always good to hear that our automations have improved your store metrics.
We take pride in providing helpful customer support and are always available to assist you.
Thanks for recommending twik, and we hope to continue supporting your business’s growth.
Now a day's most aps you use are not managed or updated. It's good to know that there are people out there that still take the time out of their day to reach out and make things right. Twik cares about their product and engages in trying to better their customers and improve their product. If you need a company that is willing to help your company grow, partner up with twik. You won't regret it.
Thank you, Jaime!
Your kind words and feedback are truly appreciated.
We are always here for you to help you reach your goals and make your business grow!
Please feel free to reach us anytime.
JUST NOT WORKS . THAT PEOPLE CHARGE ME 7 MONTHS THAT RUBISH SERVICE WHEN I M CONTACT COSTUMER SERVICE BEAFORE END THE FIRST MONTH TO STOP THAT SERVICE ON MY STORE . THAT PEOPLE CHARGE 6 MONTHS EXTRA AND I M JUST NOTICE NOW . POOOR REALLY POOR . I M WANT MY MONEY BACK
Client satisfaction is our top priority. Unfortunately, your message has never reached us. Please accept our sincere apologies.
You have received a full refund for your payments.
For further assistance, our team experts will contact you directly.
Products looked alot better than what they did. Great work. I was happy with what everything I saw.
We appreciate your fantastic review!
It's wonderful to know that Twik has enhanced your products' appearance and played a part in your satisfaction. We'll continue working hard to ensure your twik experience remains top-notch.
If you ever need support or have questions, don't hesitate to contact us.
We're excited to continue serving you and celebrating your success with twik!