Twik Personalization , 73 Rezensionen
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This app is amazing! Within the first month of using it, my conversion rate increased by over 15%. The staff has been extremely friendly and helpful and I have been treated like a VIP since the first day. Would highly recommend the app for every eCommerce store!
We’re so happy to hear you had a great experience with twik. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Résultats étonnants mais manque beaucoup de statistiques ainsi que la possibilité de choisir le nombre de personnes à cibler avec twik.
Néanmoins, bonne app
Hey Aurore & Luna, we appreciate the fantastic review and are glad we could be of service.
Upon installation, twik will only target a small portion of your eligible store visitors, and as it learns what personalizations increase sales to which user segments, it'll gradually balance the delivery (more or less than 50%) to maximize your sales and revenue. If you have any further needs or questions, please reach out!
Recently installed twik and so far the experience is good. Great staff members if you need any help or clarification they respond quickly. Thank you Twik team.
Thank you for your kind review, we wish for a prosperous partnership and mutual growth.
I installed the app, which was very easy to do, and started seeing an increase in sales from the start. The best part is that there was no work to be done on my end, the app does all the personalization automatically.
Love the app, sometimes the statistics won't show, otherwise the plugin is flawless. Also, the response emails sometimes go into the spam folder, so it is presumed that the team doesn't respond back. But they do revert. Apologies for not checking the spam folder.
Thank you for your kind review, it is much appreciated. We glad you enjoy twik, and are happy we eventually managed to get a hold of one another and attend to your queries. No worries about the spam folder, these things do happen, though we do what we can to prevent them. We’re always happy to help and are available shall you ever again require our assistance, and again, we truly appreciate the feedback 🙏
I just deactivated and deleted the app, however my product pages show an error 404 PRODUCT NOT FOUND. need assistance please.
I have an update from Twik and the solution has been properly corrected. Thanks to Roi and Michael for their expertise and the assistance. They both really get to the bottom of things. Twik is now installed back onto my online Shopify store. They reassured me that if it happens again to reach back out. So far so good. I am very satisfied with the outcome. Thanks again Roi and Michael for top notch services and solutions.
Thank you for your feedback. We apologize for this issue and have reached out to offer assistance and compensation. Looking forward to speaking with you and resolving this soon.
Now a day's most aps you use are not managed or updated. It's good to know that there are people out there that still take the time out of their day to reach out and make things right. Twik cares about their product and engages in trying to better their customers and improve their product. If you need a company that is willing to help your company grow, partner up with twik. You won't regret it.
Thank you, Jaime!
Your kind words and feedback are truly appreciated.
We are always here for you to help you reach your goals and make your business grow!
Please feel free to reach us anytime.
Amazing customer service! Talk about a professional. I encountered a misunderstanding from a staff member, and the owner reached out personally to resolve the issue. His key values to provide excellent customer service and service for his customers is unmatched. A true man of integrity and compassion. I'm sure I will be part of the Twik family for a very long time to come. Rio, I can't thank you enough. I wasn't expecting your swift response and sense of urgency to resolve the issue, but most importantly making sure I was comfortable and understood the system. Thank you for the new tools you shared. You ROCK!!!
Thank you, Vidia! Your feedback is greatly appreciated.
We're here for you anytime you need, and with a clear mission to help your business grow!
Great results so far. Twik boosts our AOV and conv rate. Also, their support is pretty amazing. We're looking forward to more results!
Thank you for sharing your experience with twik! We're delighted to hear that it's been effective in boosting your average order value and conversion rate. It's great to know that our support team has been able to assist you as well. We're looking forward to continued success and more results for your business. Thanks for choosing twik!
Hey my store contain lots of SKUs in my store as for different products and customize products. Therefor an app like Twik helps my users to find the products they like and navigate better
Thank you for the kind words, Photo-Glass! We understand the challenges that come with managing a store with many SKUs and custom products. We're glad to hear that twik is helping your customers navigate your store and find the products they're looking for. We're always looking for ways to improve and make the shopping experience even better for your customers.