Twik Personalization , 리뷰 73개

전체 평점
3.8
평점 수준당 개수
  • 평점의 70%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 4%가 별 2개입니다
  • 평점의 22%가 별 1개입니다
2023년 12월 5일에 편집됨

Were to begin this updated review.

Twik is probably the best user experience Ive ever had. They had issues with rescans on websites which looked like bots, including on my shop.
I accused them of scamming and running bots. They refunded me immediately but also engaged with me and wanted to show that it was by error not design.

We worked back and forth for over 3 months and Twik finally came back with a new and improved system. I saw the scan traffic for one day and then back to normal!! That's dedication to your product and your reputation.

Even after resuming with the purchase, Twik still stayed engaged even going as far to demo new features and how I can extract maximum value from the data they provide. Looking forward to hitting new revenue highs!

Green Genius
오스트레일리아
앱 사용 기간 3개월
답글 Twik Technologies ltd.개 2023년 10월 5일

Thank you for your updated review and for giving us the opportunity to make things right. We're thrilled to hear about your positive experience with twik and grateful for your patience as we worked through the challenges.

Your feedback has been invaluable in improving our system and services. We're excited to continue supporting your journey towards new revenue heights and look forward to showcasing more of what twik can offer. Your trust and satisfaction are our top priorities. Here's to more success together!

2023년 8월 15일

that app works i have had a lot of new customers the app is very easy to use and helps keep up with traffic to your store

Takeaway Moore Everything Shop
미국
앱 사용 기간 대략 2개월
답글 Twik Technologies ltd.개 2023년 8월 17일

Thank you for sharing your positive experience!
It's wonderful to hear that twik is effectively simplifying traffic management for your store. While twik doesn't generate traffic, it enhances user experiences, boosting engagement and conversions.

We're excited about our journey together and look forward to your continued success!

2023년 8월 14일

Great app, all around awesome tool. 49/month sounds like a lot and it kind of is, but its well worth it.

iThrift
미국
앱 사용 기간 대략 2개월
답글 Twik Technologies ltd.개 2023년 8월 15일

Thanks for your positive review!
Your satisfaction with twik's features and value motivates us to enhance your experience further. We're delighted to have you as part of the twik community.

Your satisfaction is our motivation!

2023년 8월 25일

Got charged without even using it!! I’m still waiting for my product to be ready and then advertise it, but this is just wrong, how can one create a business when you guys do this to people?? $50 without doing anything, honestly that’s just wrong

MAZE ™ tumblers and accessories
미국
앱 사용 기간 18일
답글 Twik Technologies ltd.개 2023년 8월 27일

Thank you for sharing your concerns.
We understand your situation and want to clarify that twik is designed for stores with a certain amount of transactions, and it operates on a subscription basis.
We are willing to absolve this misunderstanding and assist you in your business growth.
Our team is reaching out to you now. We will work together to ensure your store's success with twik.

2023년 5월 23일

Amazing! One of the few app i pay for and every month it pays dividends! Great software, can't recommend it enough!

Nforcd
영국
앱 사용 기간 3개월
답글 Twik Technologies ltd.개 2023년 5월 23일

Thanks for the amazing feedback!
We're thrilled to hear that Twik has been a valuable investment for your business, consistently delivering positive results.
Your recommendation means the world to us, and we'll keep working hard to provide you with top-notch software and support.
Cheers to continued success with Twik!

2023년 7월 28일

easy to install and manage keep up the great work. i would highly recommend twik to my buisness associates

JNCLTD
영국
앱 사용 기간 3개월
답글 Twik Technologies ltd.개 2023년 7월 30일

Thanks for your review!
We're glad you found Twik easy to install and manage. We're here to support you and your business associates every step of the way.
Let's keep up the great work together!

2023년 10월 5일

Twik Personalization has been a game-changer for my Shopify store. The ability to create dynamic, personalized experiences for every customer has led to a significant 6% increase in sales.

Everywear
이스라엘
앱 사용 기간 16일
답글 Twik Technologies ltd.개 2024년 1월 23일

Thank you for your wonderful feedback! We're thrilled to hear that Twik Personalization has boosted your sales and enhanced your customers' shopping experience. Your success is our top priority!

2023년 7월 21일

Products looked alot better than what they did. Great work. I was happy with what everything I saw.

Amazing Treasure Stores Adf
미국
앱 사용 기간 28일
답글 Twik Technologies ltd.개 2023년 7월 23일

We appreciate your fantastic review!
It's wonderful to know that Twik has enhanced your products' appearance and played a part in your satisfaction. We'll continue working hard to ensure your twik experience remains top-notch.
If you ever need support or have questions, don't hesitate to contact us.
We're excited to continue serving you and celebrating your success with twik!

2023년 6월 25일

It's not bringing sales like advertised on facebook. It has been almost one month and nothing happens.

YungBelle
미국
앱 사용 기간 16일
답글 Twik Technologies ltd.개 2023년 6월 25일

Thank you for your feedback. Twik is designed to improve conversion rates for stores already generating revenue. The plan you selected requires a minimum of 30 monthly transactions, as stated in its description. Despite your store not meeting that criteria, we have extended your trial free of charge.

Customer satisfaction is our priority, and we're here to assist you in growing and optimizing your store. Our team has reached out to you multiple times but hasn't received a response. If you're interested, please let us know and we'll be happy to help. Thank you for your understanding.

2023년 7월 30일

A soon as I installed this app I was receiving very unusual traffic from Columbus Ohio. I deleted the app and this stopped. I spoke with someone from Twik who said that this was a problem with Shopify. He convinced me to reinstall the app with an offer of a free month. Within 20 seconds of installing the app, I was bombarded with bots from Columbus Ohio again. So I have deleted the app and won't install it again

The Wrinkled Bulldog Company
영국
앱 사용 기간 2일
답글 Twik Technologies ltd.개 2023년 7월 31일

Thank you for sharing your experience.
The bots you encountered upon installation are a one-time occurrence. Twik does not affect site traffic.

We've reached out to collaborate and to find together the right solution for your store's success.