Twik Personalization , 73 条评论

整体评分
3.8
每个评分等级的数量
  • 70% 的评分是 5 星
  • 1% 的评分是 4 星
  • 3% 的评分是 3 星
  • 4% 的评分是 2 星
  • 22% 的评分是 1 星
编辑时间:2023年12月5日

Were to begin this updated review.

Twik is probably the best user experience Ive ever had. They had issues with rescans on websites which looked like bots, including on my shop.
I accused them of scamming and running bots. They refunded me immediately but also engaged with me and wanted to show that it was by error not design.

We worked back and forth for over 3 months and Twik finally came back with a new and improved system. I saw the scan traffic for one day and then back to normal!! That's dedication to your product and your reputation.

Even after resuming with the purchase, Twik still stayed engaged even going as far to demo new features and how I can extract maximum value from the data they provide. Looking forward to hitting new revenue highs!

Green Genius
澳大利亚
3个月 人在使用应用
Twik Technologies ltd.已回复 2023年10月5日

Thank you for your updated review and for giving us the opportunity to make things right. We're thrilled to hear about your positive experience with twik and grateful for your patience as we worked through the challenges.

Your feedback has been invaluable in improving our system and services. We're excited to continue supporting your journey towards new revenue heights and look forward to showcasing more of what twik can offer. Your trust and satisfaction are our top priorities. Here's to more success together!

2023年5月16日

This is a revolutionary app that has taken an otherwise static customer journey and enhanced it to make it personalized and specific to the customer's shopping behavior. This is Gold Jerry! We are well into our second month and have already noticed increases in important metrics like, add to cart, purchase rate. To top it all off, excellent support from Guy. who has taken the time to work with us and guide us throughout our journey with Twik. Must Have APP! at least give it a shot.

ITFactory.ca
加拿大
5个月 人在使用应用
Twik Technologies ltd.已回复 2023年5月16日

Thank you for your fantastic review! It truly is gold!
We're delighted to see the positive impact on key metrics that indicate better conversion rates.
Our team is very committed to providing excellent support throughout your twik journey.
We're excited about the future and look forward to helping your business thrive!

2023年4月27日

***ABSOLUTELY MUST-HAVE***

Twik has been a game-changer for our business!
We have a huge catalog with many products, making it sometimes hard for customers to find the right match for them.

Twik's no-touch personalization approach made it easier for our visitors to find their right match by re-arranging the storefront and promoting relevant products. Thanks to that we were able to generate significant new revenue and were able to invest more in marketing.

The app's user-friendly interface and personalized automations have helped us improve store metrics and boost sales. The customer support team is always available and helpful.

I highly recommend twik and think that it's a must-have for every e-commerce store.

WeShoes
以色列
大约1个月 人在使用应用
Twik Technologies ltd.已回复 2023年4月27日

Thank you for your positive review!
We’re glad that twik has helped your business!
It is always good to hear that our automations have improved your store metrics.
We take pride in providing helpful customer support and are always available to assist you.
Thanks for recommending twik, and we hope to continue supporting your business’s growth.

2023年4月22日

DO NOY USE THIS APP IT IS A COMPLETE SCAM THEY HAVE BEEN CHARGING WITHDRAWING FROM MY ACCOUNT EVERY MONTH THEY WILL NOT STOP WITH NUMEROUSE TIME I TELL THEM TO STOP WE DONT USE IT, IT DIDNT WORK AND NOW THEY TAKE MONEY EVERY MONTH , DO NOT GIVE YOUR DEBIT CARD BECAUSE YOU CANT REMOVE IT ONCE THEY HAVE IT,

Razzy Pet Shop
美国
6个月 人在使用应用
Twik Technologies ltd.已回复 2023年4月23日

Roi here, twik's CEO.

We take these matters very seriously. In the past, we've given you several refunds and kept you informed.
We've collaborated with Shopify billing to issue full monthly refunds for all charges.
Removing the app from your Shopify account can only be done by you.

We'd like to work with you directly to guide you through the process and ensure a positive experience.
Please check your inbox for an email from our team. We're dedicated to providing excellent customer service and resolving this matter promptly.

Thank you for your understanding, and we hope to hear from you soon.

2023年10月5日

Twik Personalization has been a game-changer for my Shopify store. The ability to create dynamic, personalized experiences for every customer has led to a significant 6% increase in sales.

Everywear
以色列
16天 人在使用应用
Twik Technologies ltd.已回复 2024年1月23日

Thank you for your wonderful feedback! We're thrilled to hear that Twik Personalization has boosted your sales and enhanced your customers' shopping experience. Your success is our top priority!

2023年8月15日

that app works i have had a lot of new customers the app is very easy to use and helps keep up with traffic to your store

Takeaway Moore Everything Shop
美国
大约2个月 人在使用应用
Twik Technologies ltd.已回复 2023年8月17日

Thank you for sharing your positive experience!
It's wonderful to hear that twik is effectively simplifying traffic management for your store. While twik doesn't generate traffic, it enhances user experiences, boosting engagement and conversions.

We're excited about our journey together and look forward to your continued success!

2023年8月14日

Great app, all around awesome tool. 49/month sounds like a lot and it kind of is, but its well worth it.

iThrift
美国
大约2个月 人在使用应用
Twik Technologies ltd.已回复 2023年8月15日

Thanks for your positive review!
Your satisfaction with twik's features and value motivates us to enhance your experience further. We're delighted to have you as part of the twik community.

Your satisfaction is our motivation!

2023年8月25日

Got charged without even using it!! I’m still waiting for my product to be ready and then advertise it, but this is just wrong, how can one create a business when you guys do this to people?? $50 without doing anything, honestly that’s just wrong

MAZE ™ tumblers and accessories
美国
18天 人在使用应用
Twik Technologies ltd.已回复 2023年8月27日

Thank you for sharing your concerns.
We understand your situation and want to clarify that twik is designed for stores with a certain amount of transactions, and it operates on a subscription basis.
We are willing to absolve this misunderstanding and assist you in your business growth.
Our team is reaching out to you now. We will work together to ensure your store's success with twik.

2023年4月30日

I've only had the app for 1 day and my website has received plenty of incoming traffic and this app hasn't done anything. I am willing to wait and see but so far I don't see anything from this. There has been plenty of traffic for them to capitalize on and still 0% progression rate. I will provide updates as they come. Also, since adding this app I've seen a growth in traffic rate. Yet, this app claims to "not" drive more traffic towards your website. Odd

Baby Mama
美国
5个月 人在使用应用
Twik Technologies ltd.已回复 2023年5月1日

Thanks for choosing Twik!
Our app is designed to improve your website's performance over time as the AI learns. We recommend giving it time to gather data and make personalized recommendations for visitors.
It's possible that the traffic growth you've seen is due to other factors. Let's schedule a call to analyze your website's traffic and provide insights to help grow your business.
Check your email and we look forward to hearing back from you.

2023年7月28日

easy to install and manage keep up the great work. i would highly recommend twik to my buisness associates

JNCLTD
英国
3个月 人在使用应用
Twik Technologies ltd.已回复 2023年7月30日

Thanks for your review!
We're glad you found Twik easy to install and manage. We're here to support you and your business associates every step of the way.
Let's keep up the great work together!