Twik , 73 条评论
Amazing! One of the few app i pay for and every month it pays dividends! Great software, can't recommend it enough!
Thanks for the amazing feedback!
We're thrilled to hear that Twik has been a valuable investment for your business, consistently delivering positive results.
Your recommendation means the world to us, and we'll keep working hard to provide you with top-notch software and support.
Cheers to continued success with Twik!
This is a revolutionary app that has taken an otherwise static customer journey and enhanced it to make it personalized and specific to the customer's shopping behavior. This is Gold Jerry! We are well into our second month and have already noticed increases in important metrics like, add to cart, purchase rate. To top it all off, excellent support from Guy. who has taken the time to work with us and guide us throughout our journey with Twik. Must Have APP! at least give it a shot.
Thank you for your fantastic review! It truly is gold!
We're delighted to see the positive impact on key metrics that indicate better conversion rates.
Our team is very committed to providing excellent support throughout your twik journey.
We're excited about the future and look forward to helping your business thrive!
Twik appealed to us as we have a very large catalogue and needed to help customers find what they're after. Customer support has been great and it seems to be running smoothly and already making a difference to our revenue.
Thanks for sharing your experience with twik!
We're thrilled to hear that our app has helped you improve your customers' shopping experience and boost your revenue. Our team is always here to support you. Please don't hesitate to reach out if you need any assistance.
We're grateful for your support and excited to see your continued success with twik!
I've only had the app for 1 day and my website has received plenty of incoming traffic and this app hasn't done anything. I am willing to wait and see but so far I don't see anything from this. There has been plenty of traffic for them to capitalize on and still 0% progression rate. I will provide updates as they come. Also, since adding this app I've seen a growth in traffic rate. Yet, this app claims to "not" drive more traffic towards your website. Odd
Thanks for choosing Twik!
Our app is designed to improve your website's performance over time as the AI learns. We recommend giving it time to gather data and make personalized recommendations for visitors.
It's possible that the traffic growth you've seen is due to other factors. Let's schedule a call to analyze your website's traffic and provide insights to help grow your business.
Check your email and we look forward to hearing back from you.
***ABSOLUTELY MUST-HAVE***
Twik has been a game-changer for our business!
We have a huge catalog with many products, making it sometimes hard for customers to find the right match for them.
Twik's no-touch personalization approach made it easier for our visitors to find their right match by re-arranging the storefront and promoting relevant products. Thanks to that we were able to generate significant new revenue and were able to invest more in marketing.
The app's user-friendly interface and personalized automations have helped us improve store metrics and boost sales. The customer support team is always available and helpful.
I highly recommend twik and think that it's a must-have for every e-commerce store.
Thank you for your positive review!
We’re glad that twik has helped your business!
It is always good to hear that our automations have improved your store metrics.
We take pride in providing helpful customer support and are always available to assist you.
Thanks for recommending twik, and we hope to continue supporting your business’s growth.
If i could use zero stars i would. i love the concept, but it is horrible. They say it doesnt slow down the store, and that many page speed calculators may recognize that it slows down, but its not the case.
This is a complete lie and a scam, my store traffic after the installation, gradually went down over the course of a week, until i have zero traffic, form a few thousand a day, down into the single digits.
Ive emailed and messaged them so many times, and i haven't had a single response from a person, just one from a robot, out of a dozen sent messages. There is no support!!!!!, Also, after deleting the app, i still have the store speed issue, because of all the coding junk that, hasn't been removed. Be warned, stay away, i wish i had. I'm Stuck, with this issue, with no way of resolving it. If someone from Twik sees this, i need you to remove ever single character of coding ever associated with this app. This is definitely Assur!!!!
Update:
Our team was able to connect with you and demonstrate that twik does not slow down your website. We also offered to provide one-on-one optimization sessions to further improve your site's performance. Unfortunately, we have not heard back from you since our conversation. We remain committed to providing exceptional customer service to all our customers and hope to hear from you soon.
Original response:
Thank you for sharing your experience with us.
We understand website speed and traffic are crucial, and customer support is our priority. twik doesn't impede website performance or traffic. We'll gladly conduct further optimization tests.
We have contacted you multiple times, confirmed you received our email, and shared our customer support manager's personal email and an online meeting invite.
We hope to improve your experience and address any concerns. Please check your inbox, and we look forward to hearing from you soon.
DO NOY USE THIS APP IT IS A COMPLETE SCAM THEY HAVE BEEN CHARGING WITHDRAWING FROM MY ACCOUNT EVERY MONTH THEY WILL NOT STOP WITH NUMEROUSE TIME I TELL THEM TO STOP WE DONT USE IT, IT DIDNT WORK AND NOW THEY TAKE MONEY EVERY MONTH , DO NOT GIVE YOUR DEBIT CARD BECAUSE YOU CANT REMOVE IT ONCE THEY HAVE IT,
Roi here, twik's CEO.
We take these matters very seriously. In the past, we've given you several refunds and kept you informed.
We've collaborated with Shopify billing to issue full monthly refunds for all charges.
Removing the app from your Shopify account can only be done by you.
We'd like to work with you directly to guide you through the process and ensure a positive experience.
Please check your inbox for an email from our team. We're dedicated to providing excellent customer service and resolving this matter promptly.
Thank you for your understanding, and we hope to hear from you soon.
Thrilled with the Twik app since installing it a few months ago. The personalized recommendations are great, and it's easy to see the momentum built on conversions. The app's excellent customer support is also a big plus, and Guy has been great. Overall, I highly recommend this app to any Shopify site looking to streamline their online shopping experience and boost conversion with barely having to lift a finger. Plus, I know they will add more features as they grow. Keep it up!
Thank you so much for your positive review of twik!
We're thrilled to hear that you've had a great experience and seen a boost in conversions. We're also glad to hear that our customer support team has been a big help to you. We appreciate your recommendation and look forward to adding more features to the app as we continue to grow. Thanks again for your support!
No support.
It says it will never slow down your site. Not true! hence deleted the apps. I would have the idea of it but its slowing my site down
Thank you for sharing your experience. We apologize that our service did not meet your expectations, and we take this issue seriously. Rest assured that twik is designed not to slow down your site. Our team is ready to collaborate with you to identify any issues. We prioritize fast and efficient support for all our customers, and we hope to hear from you soon.
We've already used the Twik app for out D2C store, now we wanted to test it with our B2B store and gain new revenues there as well! Our B2B store is focusing on the US market unlike the local D2C store so we wish the great performance will continue on another market
Thank you for sharing your experience with twik! We're thrilled that you're finding our app helpful in growing your business and expanding to your B2B store in the US market. We look forward to growing alongside you, and providing valuable insights to help you gain new revenues. Thank you for choosing twik, and here's to continued growth and success!