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If I could give this zero stars, I would. For starters, this app will no longer allow me to connect my store with the app. There's an issue somewhere that neither Shopify nor Twitter want to fix. So, I can't even use it.
Next, if you have items with multiple variants (like sizes and colors), you can't just add that item to the store and let people see that there are multiple options. So for example, if you have a shirt that comes in 4 colors and 5 different sizes, you have to pick ONE color and size to display on your storefront. I actually had to add a title that says "more colors and sizes available on my website".
Lastly, it's a PITA to actually set up product lists for the twitter app because it's not intuitive and requires a ton of work on the back end to create new tags and such.
Awful app. Worse support. Not worth it.
Good idea but does not work. My shopify is connected to the twitter account and it says that my catalogue is connected but not one item has been added.
Hi Ane, thank you for your interest! We’ve reached out to you and awaiting your response to connect further on this issue, but also noticed your product catalog was able to sync shortly after install. Please reply back to our email if you’re still experiencing issues!
Truly terrible integration from the UI to the backend connection with your catalogues. I have products that are out of inventory still showing up, despite having removed them from the Twitter channel. Twitter support did finally respond to my email asking for clarification, but then went silent. I have no choice but to delete this app.
Synced successful, but it's terribly setup. Let's say I have a t-shirt for sale with various sizes and colors. You can't simply go to Twitter and select that shirt, you have to select every color and size imaginable to add it to a product set. It's insane.
Hi Crypto Shirts, thank you for your interest! We understand your concern, but our Twitter Shopping products are still quite early and are still evolving. We will definitely take your feedback into consideration as we continue to improve our product offerings to manage product set and variants better. Thank you!
I have been trying to integrate this app for weeks now. Shopify says its a twitter issue and twitter has no way to contact anyone to help you.
STILL NOT WORKING, everytime i try to add products through partner connection it brings me right here to the reviews page and no progress is made ever. What is the point?
Hi Tazzianmalik,
Thank you for your interest! We noticed you did successfully sync your product catalog, but haven’t yet created your Product Sets in Twitter Shopping Manager. Please reference our onboarding guide (starting on page 5) for next steps and don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv
Insanely awful integration. I have reintegrated five times and still cannot use the app. Really poor.
My account is published and active on Shopify... but my Twitter profile is empty, I can't see nothing. How do I troubleshoot this?
Hi Shelo Nabel USA,
Thank you for reaching out and sorry for the confusion!
Please note that the Profile Spotlight and Twitter Shop are visible to users based in the US on mobile devices (Web support will be rolling out soon).
We're really excited to see you onboard, and please don’t hesitate to reach back out if you still experience any other problems!
Thank you,
Twitter Shopping Support
Does not update feed from the sync. Well I need a hundred characters but see the first few lines it says what I wanted to!
This app does not work. I downloaded the PDF and followed all of the instructions and still does not work. I am just going to call it a day and just give up on this. Does not go beyond the authorization process. Very dissapointed.