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Great support teamWish their app was still "free + usage" but they changed it and it wasn't brought up to me :( so i got charged 3x...but never the less the support team was there to help when i needed them to resolve so good service for sure like probably the best i've encountered on shopify thanks guys will continue to use app in like 3-4 months.. hope the price drops a little though cause that would've had me keep it. Like one app i have is charging $7.99 + Usage and i haven't deleted even when i don't use them and thus far i've ended up paying them hundreds in subscription and then thousands for usage when i do use them..but anything over $10/mo i pretty much delete or find different new comer app.
Glad to hear you value our customer support! look forward to continuing the relationship in the future :)
- TxtCart Team
Other companies require you to have a high level of marketing and tech knowledge to get their SMS marketing platform to work. TxtCart Just works! setting up my first campaign was a breeze and I have not looked back ever sense.
Awesome to hear! Let us know how else we can improve. Look forward to continuing to work together.
- TxtCart Team
Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!
Glad you had a great experience with the app and our awesome support team!
- Rachel @ TxtCart
TxtCart has been incredible for us. Within the first 45 days we've been able to add an additional $8,500 in revenue to our bottom line with only a small list of SMS subscribers. Was skeptical to try them out, but have been impressed by functionality and the ease of use. Honestly like a money printer for us and looking forward to seeing how the rest of the year plays out! Definitely recommend.
Absolutely awesome results and partnership between TxtCart SMS Marketing and Gamenetics. Glad to see you're getting immense value and incremental revenue via our AI-powered texts. Look forward to continuing to power profitable conversations for the forseeable future!!
- Rachel @ TxtCart
10/10 Customer Service!
The App Didn't work out for me & my needs, So I un installed it, However I was charged for a subscription before I un-Installed the app, I have Txt Cart a quick call, and they were fast to issue a refund. Fantastic Customer Service. The app just didn't end up working out for me.
Greatly appreciate the kind words!
- Sara @ TxtCart
Great App wish it had more features.
Thanks so much! Heard your feedback and we are working on a bunch of new exciting features to help make your store more sales!!
- Juan Head of Support
Incredibly easy to set up and get started. It does exactly what I needed and I started seeing results instantly. My SMS engagement went up and so did the sales from 2-way conversations. love it! Recommend to all shopify users if you want to boost engagement and revenue.
Appreciate the kind words and continued support! We look forward to generating your brands a ton of revenue and improved customer experiences with our conversational SMS products.
- TxtCart Team
It really helped conversions and the customer support is super helpful :D
Super glad to hear the sms cart recovery is cranking out those extra sales! Stay tuned for some new features dropping soon :)
- Rachel TxtCart
just started using it, email support is the best way to receive help, excited to see how this helps.
Greatly appreciate the feedback! Can't wait to hear how those results end up shaping up!
- Rachel @ TxtCart
The support staff are intelligent and exceptional. I needed some help with something and effortlessly got it sorted out. 3 quick emails later and my issue was resolved. No lengthy back and fourths.
Quick, efficient, and helpful - that’s the name of the game.
- Rachel @ TxtCart